Operations Support Specialist

Employment Type: Full-Time, Direct Hire (W-2)
Position Classification: Non-Exempt
Work Schedule: Monday–Friday, 8:00 AM–5:00 PM
Hours: 40 hours per week
Compensation: $18.00–$20.00 per hour
Work Arrangement: Hybrid
Location: Northwest Florida / Southwest Alabama Region
Travel: Occasional travel to the Pensacola, Florida area as required
Desired Start Date: ASAP

Job Description

Resicum International LLC is seeking an organized, detail-oriented Operations Support Specialist to support the company's Program Management Office (PMO) and assist with administrative, personnel, and operational requirements supporting company contracts.

This position will provide administrative and Human Resources (HR) support, assist with employee onboarding, coordinate required contract documentation and deliverables, support personnel accountability systems, and review employee timecards for accuracy.

The ideal candidate will have previous Human Resources experience, familiarity with labor unions and union-related personnel matters, and the ability to manage multiple administrative responsibilities in a fast-paced environment.

Candidates located in Northwest Florida or Southwest Alabama are strongly encouraged to apply. The position requires the ability and willingness to travel to the Pensacola, Florida area as needed.

Key Responsibilities

• Assist with employee onboarding and personnel processing.
• Coordinate, collect, organize, and maintain required contract deliverables and personnel documentation.
• Assist with the Synchronized Predeployment and Operational Tracker (SPOT) and Aircraft and Personnel Automated Clearance System (APACS) submissions, updates, and personnel accountability requirements.
• Review employee timecards for accuracy and completeness.
• Provide administrative and Human Resources support to program management.
• Assist with employee records, personnel documentation, and general Human Resources administrative functions.
• Support communication and coordination between management, employees, and other relevant personnel.
• Assist with union-related administrative matters and employee relations activities, as applicable.
• Maintain accurate records and ensure required documentation is submitted within established deadlines.
• Provide general operational and administrative support to the Program Management Office.
• Perform additional duties and responsibilities as assigned.

Position Requirements

• High school diploma or equivalent required.
• Previous experience in Human Resources, personnel administration, or administrative support preferred.
• Experience working with labor unions or in a unionized work environment strongly preferred.
• Familiarity with employee onboarding, personnel records, timekeeping, and Human Resources administrative processes.
• Ability to review, organize, and maintain employee and contract-related documentation.
• Strong organizational skills and attention to detail.
• Effective written and verbal communication skills.
• Ability to handle confidential employee and company information professionally.
• Proficiency with Microsoft Office and general computer-based administrative systems.
• Ability to work independently while supporting a collaborative management team.
• Must be located within a reasonable commuting distance of the Northwest Florida / Southwest Alabama region or be able to reliably support the position's location requirements.
• Must be willing and able to travel to the Pensacola, Florida area as needed.

Preferred Qualifications

• Previous experience working directly with labor unions.
• Experience supporting unionized employees or union-management relations.
• Previous Human Resources Generalist, Human Resources Coordinator, Human Resources Assistant, or Personnel Administrator experience.
• Familiarity with employee relations, labor relations, and workplace policies.
• Experience with timekeeping, payroll coordination, and personnel accountability.
• Experience supporting government contracts or contractor personnel administration.

Additional Information

This is a full-time, direct-hire position supporting Resicum International LLC's Program Management Office and operational requirements.

Resicum International LLC is an equal opportunity employer.