Oracle CX Sales (Redwood)

Job Description This is a remote position. Key Responsibilities include: Supporting and managing Oracle CX Sales applications with Redwood UI enablement Assisting in enabling Redwood features through functional setups, opt-ins, and configuration changes Handling end-user issues related to Redwood UI and ensuring smooth adoption Performing functional testing during quarterly releases and Redwood updates Supporting UI personalization and standard configuration using Oracle tools Working with business users to explain Redwood UI changes and drive adoption Preparing user guides, SOPs, and training materials for Redwood changes Supporting regression testing and validating system behavior post-release Collaborating with technical and functional teams for issue resolution and enhancements Ensuring alignment of Redwood UI with business processes and user experience standards Technical Skills Required: Knowledge of JavaScript event listeners for handling UI interactions JavaScript, HTML, CSS Git (version control) Repository management Workspaces and branching strategies Code migration across environments (DEV, TEST, PROD) Basic understanding of web UI customization and troubleshooting Knowledge of OOTB AI functionalities in Oracle CX Sales / Fusion Cloud Experience with Oracle Application Composer for extending and customizing CX Sales applications (fields, objects, page layouts, business logic)