Order Administrator

Responsibilities

• Creating and processing quotes and orders submitted by partner/sales team in Salesforce CPQ and Dynamics GP
• Processing and managing software licenses/keys and assets
• Review purchase orders and other documents for adherence to Octave policies and procedures
• Review legal agreements for direction to deliver / administer
• Monitor order status, communicating any issues to sales
• Close cooperation with sales represantatives.
• Issue accurate invoices upon delivery of order and other related documents
• Professionally communicate with internal and external customers to identify and resolve and/or escalate issues
• Performs other duties as required for the success of the department
• Able to prioritize tasks and work in multiple business systems to complete requests
• Create ad hoc reports for management

Education / Qualifications

• Minimum of 2 year`s customer service experience, ideally in an international company. (Knowledge of basic accounting activities and terms will be an advantage).
• Very good command of spoken and written English & German language (business proficiency)
• Proficient in using MS Office, especially MS Excel ( knowledge of basic PowerQuery, PowerBI would be an advantage).
• Experienced user of a standard ERP system (Microsoft Great Plains experience would be an advantage).
• Ability to quickly grasp new software functionality and processes
• Good communication and analytical skills required
• Fast learner and a high degree of social competence
• Team-oriented work and dedication
• Able to maintain strong working relations with staff and business partners.
• Self-motivated individual that is looking for a role that will challenge and reward.

About Octave

Octave provides mission-critical software that empowers organizations to make informed decisions across every stage of the asset lifecycle - Design, Build, Operate and Protect - where performance, safety, and reliability are non-negotiable and failure is not an option.

Turning complex operational data into actionable intelligence, Octave connects expertise, real-world conditions and enterprise-scale insight to improve performance, resilience and incident response where it matters most.

Octave has more than 7,000 employees in 45 countries. Learn more at octave.com and follow us on LinkedIn.

Why work for Octave?

All in. Always forward. That's the way we do things around here. We put trust in our people because we believe it's the best way to unleash potential, bring ideas to life, and keep moving ahead. And it's why we're committed to creating an environment that's truly supportive, providing you with the resources you need to support your ambitions, no matter who you are or where you are in the world.

Everyone is welcome

At Octave, we believe that diverse and inclusive teams are critical to the success of our people and our business. Here, everyone is welcome. As an inclusive workplace, we don't discriminate. In fact, we embrace differences and are fully committed to creating equal opportunities, an inclusive environment, and fairness for all.

Respect is the cornerstone of how we operate, so speak up and be yourself. You're valued here.