Order Entry Clerk

Job Description

Summary

The Order Entry Clerk is responsible for the accurate and timely entry of incoming client orders into Array's order management system. This role ensures that all required information is captured completely and correctly at the point of entry, providing a strong foundation for downstream processing and delivery.

Responsibilities

• Enter new client orders into DAS accurately and completely within established turnaround timeframes.
• Review incoming order documentation to verify required fields, case information, and service instructions are present.
• Flag incomplete, unclear, or non-standard orders to the team lead for guidance prior to entry.
• Communicate with Client Services or clients as directed to obtain missing information needed for accurate order entry.
• Maintain organized records of processed orders and support audit or quality review requests.
• Assist with batch entry, data clean-up, and administrative support tasks as assigned.
• Follow established data entry standards and escalation protocols consistently.

Qualifications

• High school diploma or equivalent required.
• Strong data entry accuracy and attention to detail.
• Basic computer proficiency including Microsoft Office; experience with DAS or similar systems preferred.
• Ability to manage repetitive, high-volume tasks with consistency and accuracy.
• Good written communication skills for internal coordination.
• Ability to work independently and meet daily production targets.

​The base compensation range for this role will be $17.00 - 18.00 an hour and will be dependent upon the individual's location, skills, experience and qualifications.

What We Offer

• People-Focused Culture

• Competitive Pay & Quarterly Incentives

• Comprehensive Benefits, 401k & Wellbeing Programs (link for details)

• Paid Time Off & Holidays

• Professional Development & Career Growth Opportunities

Equal Employment Opportunity & Accessibility Array is committed to providing equal employment opportunities to all individuals. We ensure that all hiring decisions are made without unlawful consideration of any person's race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, veteran status, disability, genetic information, marital status, citizenship, ancestry, or any other basis protected by applicable local, state, provincial, or federal law.

We are dedicated to making our application process accessible. If you require an accommodation or assistance due to a disability, please notify us. Your request will be handled confidentially, and your application status will not be negatively affected.

We strive to maintain a diverse, inclusive, and fair workplace where all team members are valued and respected.

Background Check & Work Eligibility All persons hired will be required to complete a background check consistent with applicable law and provide proof of eligibility to work in the country of the job location. Background check results will be considered on an individualized basis in accordance with applicable fair-chance hiring requirements.

Array is a dynamic, rapidly growing legal solutions provider that is redefining the industry. Our name, Array, encapsulates both the comprehensive scope of our offerings and the assemblage of industry-leading experts that form our core. With a synergy of creativity, dedication, and seasoned experience, we craft innovative solutions that not only resolve our clients’ challenges but consistently surpass their expectations. As a forward-thinking, technology-driven organization focused on delivering innovative solutions to our clients, we pride ourselves on fostering a dynamic, collaborative environment where creativity and strategic thinking drive growth.

Array specializes in the electronic discovery and data processing, managed document review, traditional services, records and subpoena services, court reporting and contract legal staffing services. We have over 500 employees and 600 legal contractors across the US, Canada and the UK. As we continue to scale, we are seeking experienced professionals to join our team and contribute to our ongoing success.

Join us and be a key driver to our success!