Order Management Associate

At Panduit, we don’t just offer a job – we offer a career where your contributions directly impact our customers, the environment and our company’s success. You’ll have the opportunity to grow, innovate, and be a part of an inclusive team that celebrates both individual and collective achievements. If you’re ready to elevate your career and help us deliver exceptional experiences to our customers, apply today and make your mark with Panduit!

Drive seamless order experiences as an Order Management Associate! Manage distributor orders from start to finish, handling all pre-order inquiries and post-booking support. Excited to streamline order experiences? Join our team as an Order Management Associate today!

What You Will Do

• Order Entry: Process distributor purchase orders in the order management system.
• Customer Requests: Manage document reprints, pricing, and availability inquiries.
• Issue Resolution: Address electronic order discrepancies and provide solutions for delivery delays, price issues, and part changes.
• Order Tracking: Monitor shipments to ensure timely and accurate delivery.
• Additional Transactions: Handle expedites, certificates of compliance, and other required customer documentation.

What You Will Bring

• Education: High School Diploma or GED required.
• Skills: Proficient in Microsoft Word, Excel, PowerPoint, and Teams.
• Experience: CRM experience preferred.
• Communication: Strong written and verbal communication skills with the ability to resolve issues effectively.

What We Can Offer You

• Competitive Pay & Benefits: Enjoy a robust Total Rewards Program that includes health, financial benefits, and more.
• Generous Time Off: Take advantage of our generous vacation, sick days, holidays, plus a volunteer day to give back to the community.
• Retirement & Growth: 401(k) match, profit sharing, and abundant growth and development opportunities to help you advance your career.
• Parental Leave: Because we care about your family and your future.

Compensation: The expected base pay range for this role is $20 - $24 an hour. Please note the salary information shown above is a general guideline only. Salaries are based upon candidate skills, experience, qualifications, as well as market and business considerations.

Making the connections that matter. Join us and apply online to be part of the Panduit team. We believe great ideas thrive when every voice is welcomed, valued, and empowered. As an Equal Opportunity Employer, we are committed to fostering a workplace culture where inclusion, belonging, and accountability are woven into everything we do. Applicants must be currently authorized to work in the United States on a full-time basis. Panduit will not sponsor applicants for work visas now or in the future. All roles, including remote positions, require an in-person interview as part of the hiring process.

Work Shift

About Us

Panduit thrives on ingenuity and enterprise. We focus on solving problems and achieving success through our comprehensive infrastructure portfolios, helping organizations navigate digital, electrical, and workforce transformations for sustainable growth.

As a leading global manufacturer of high-quality electrical and network infrastructure and connectivity solutions, we operate from our headquarters in Tinley Park, Ill., USA, and across 112 worldwide locations. We drive innovation through strategic R&D investments and breakthrough product development while providing seamless global support and service.

Since 1955, our commitment to our customers has remained constant, and is guided by our cultural beliefs – Earn Trust, Be Focused, Own Results, Think Differently, Collaborate, and Simplify. Together, we create exceptional solutions that support our customers’ businesses in a way that's good for them and good for the world. At Panduit, we’re making the connections that matter.