Order Management & Billing Support Specialist

Order Management & Billing Specialist

Join one of the world’s fastest-growing AI innovators, where cutting-edge technology is transforming how businesses operate at a global scale. With rapid expansion, a high-growth environment, and a culture that values ownership and impact, this is an opportunity to work at the forefront of innovation while helping support a rapidly growing international customer base. You'll be part of a dynamic finance organization where your contributions are visible, meaningful, and directly tied to enabling the next generation of AI-powered solutions. Ideal for ambitious professionals who thrive in fast-paced environments, embrace continuous learning, and want to grow alongside a company shaping the future of technology.

Important Details:

• 12-month contract
• Dublin 2, Ireland (Hybrid)
• €50-€55 an hour, PAYE

Responsibilities:

• Process and manage customer orders, amendments, renewals, and contract changes accurately within SLA timelines.
• Review order forms and commercial terms, ensuring billing and account setup details are correct.
• Partner with Sales, Finance, Legal, and Revenue teams to resolve order and billing queries.
• Support cloud marketplace orders (AWS, Azure, Google Cloud) and help improve operational processes.

Qualifications:

• 5+ years of experience in Order Management, Billing Operations, or Order-to-Cash (O2C) within a SaaS or technology company.
• Hands-on experience with Salesforce or HubSpot and billing platforms such as Zuora, Stripe, or similar tools.
• Strong ability to review contracts, identify discrepancies, and manage multiple priorities with high accuracy.
• Excellent communication and problem-solving skills in a fast-paced, evolving business environment.

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Russell Tobin is a leading minority-owned professional and technical recruitment and staffing advisory organization. We are comprised of specialized practices focusing on a variety of skill sets and industries. Having a depth and breadth of industry expertise, our subject matter experts are able to provide tailored and swift sourcing solutions to fulfill client hiring needs. In other words, we connect top talent with companies. We are the staffing arm of the Pride Global network, a minority-owned integrated human capital solutions firm, with additional offerings in vendor management, payroll programs, and business process optimization.

Russell Tobin offers eligible employee’s comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance and employee discounts with preferred vendors.

Equal Employment Opportunity

Russell Tobin is an equal opportunity employer. We do not discriminate on the basis of the race, religious creed, color, national origin, ancestry, physical disability, mental disability, reproductive health decision making, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, veteran or military status, or any other characteristic protected by applicable federal, state, or local law.

Fair Chance Employment

Russell Tobin is a Fair Chance employer. We consider all qualified applicants, including those with criminal histories, in a manner consistent with applicable state and local Fair Chance laws and ordinances, including, the California Fair Chance Act and all applicable local Fair Chance ordinances.

Accommodations

We are committed to providing reasonable accommodations to applicants and employees with disabilities. If you require a reasonable accommodation to participate in the application or interview process, or to perform the essential functions of this role, please contact us.