Order Management Specialist with German

We’re looking for an organized, customer-focused professional to join our multicultural operations team. In this role, you’ll manage supplies orders, support customers and partners across European markets and work closely with internal teams to ensure smooth and timely deliveries.

Key Responsibilities

• Review and process supplies orders in line with internal guidelines, tracking their progress through to delivery.
• Keep customers and partners informed about order status, product availability, and delivery timelines.
• Handle order changes, claims and special requests in collaboration with internal teams.
• Monitor customer consumption and stock levels to assess additional supply requests and prevent excess shipments.
• Work with logistics and supply chain teams to resolve delays and prioritize urgent orders.

What We’re Looking For

• Bachelor's Degree;
• English – C1 level and German – minimum B2 level
• Previous experience in customer service and order management;
• Experience supporting multiple countries or sub-regions and handling complex customer requests;
• Good Microsoft Office skills with intermediate proficiency in Excel;
• Organizational skills, attention to detail and clear communication.

What We Offer

• Net salary: 6500 ron;
• Meal vouchers: 35 ron;
• Private medical subscription;
• Hybrid setup - 2 days in the office (Pipera Metro Station)
• 24 days of annual leave.