Organizational Change Management (OCM) Lead

Location:

Responsibilities:

• Develop and execute a tailored OCM strategy aligned to the Digital program objectives, phased rollout plan, and go-live milestones
• Assess change impacts and organizational readiness across all digital solution rollouts, including ELN, Lab Data Hub, Sample Inventories, LARA, and PlaNN
• Create and maintain actionable OCM deliverables: stakeholder maps, communication plans, training strategies, adoption metrics, and readiness assessments
• Support the transition from fragmented, manual workflows to integrated, automated scientific workflows — helping scientists shift effort from data administration to target discovery
• Partner with RDP Lead and a team of Sr. Scientific Business Analysts Digital Leads, scientists, lab managers, and program leadership to build sponsorship and drive adoption across all user groups
• Engage with key LoB representatives (Peptide Synthesis, Generic Biology, Rare Diseases, and In-Vivo research teams) as new use cases are continuously onboarded
• Facilitate workshops, focus groups, and feedback sessions with lab scientists and scientific support staff
• Support change agent networks and site champions within the Waltham facility
• Navigate organizational complexity
• Design and deliver clear, role-based communication materials that articulate the "why, what, and how" of transitioning to integrated digital lab tools — including ELN, Lab Data Hub, Sample Inventory, LARA, and PlaNN
• Collaborate with training teams to develop scientist-facing, role-based training for each solution go-live:
• ELN experiment documentation and template workflows
• Instrument data ingestion and Lab Data Hub usage
• Sample lifecycle management in Mosaic/BioHome
• In-vivo study management in LARA (Inset Climb)
• Request and reservation workflows in PlaNN (Wrike)
• Ensure ongoing reinforcement and adoption support post go-live, including for use cases onboarded continuously
• Actively participate in the Digital Program governance structure, collaborating with the Program Manager, RDP Lead, PMO, and LoB Representatives

What we expect:

• Bachelor's or Master's degree in Business, Organizational Development, Psychology, Communication, or related field
• 5+ years of OCM experience, ideally within large-scale IT or digital transformation programs
• Experience working in or with research, pharma, or life sciences environments strongly preferred
• Familiarity with laboratory environments, scientific workflows (e.g., experiment design, sample management, in-vivo studies), and the challenges of digitizing lab operations is a significant advantage
• Experience supporting SaaS platform rollouts and multi-system integrations in complex organizations
• Strong knowledge of change management methodologies (Prosci ADKAR, Kotter, etc.)
• Ability to translate complex technical digital solutions into scientist-friendly language and adoption strategies
• Excellent facilitation, communication, and presentation skills — comfortable engaging both scientists and senior program stakeholders
• Analytical mindset with experience tracking adoption and readiness metrics
• Ability to operate in a fast-paced, use-case-driven delivery model where scope evolves continuously based on prioritized research use cases
• Comfortable operating in a global, matrixed organization with evolving priorities and stakeholder groups

Nice to have:

• Experience within life sciences, biotechnology, healthcare, pharmaceutical, or other regulated industries
• Familiarity with scientific or laboratory environments and research workflows

We offer:

• Competitive compensation
• Remote work
• Flexible working hours
• Continuous education, mentoring, and professional development programs
• A team with excellent tech expertise