OSS Subject Matter Expert (SME)
- Salary
- $91.4K–$152.2K
- Hiring from
- United States
- Work type
- Remote
- Posted
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Job Description Summary
As a member of the OSS team, the Subject Matter Expert leads and drives execution for On-Site Services inspection and repair scopes in North America. He/she is responsible for project planning, risk management, successful site execution, problem resolution and technical support across steam turbine, generator and gas turbine scopes.Job Description
Job Description – What you’ll do
- ACCOUNTABLE to lead preparation, planning, execution and close out of assigned key OSS repairs projects. Ensure that key projects are executed to meet business performance expectations for EHS, Quality, Delivery and Cost
- ACCOUNTABLE to coordinate technician and tooling mobilization & demobilization, documentation, logistics and provide off-site technical assistance
- Be primary OSS point of contact for CUSTOMERS, commercial teams, site leadership and One Field Services Service Managers
- Provide prompt OSS issue resolution, EHS and Quality stand-downs and critical issue escalation
- Visit sites and perform EHS and Quality audits
- Work as ONE TEAM with internal customers, One Field Services colleagues, resource managers, OSS supervisors, work leaders and technicians on assigned projects.
- Support technical and process INNOVATION and contribute to Quality Improvement Processes, participate in RCA and NCR resolution and provide feedback from lessons learned events and share experience with OSS and key stakeholders
- Support the sales and business development process as required (Key Events meetings, LEAN Action Workouts, creation of Job Cost Estimates, attend CUSTOMER meetings)
- Work according to LEAN principles
What you’ll bring (Basic Qualifications/Requirements)
- Bachelor’s Degree from an accredited college or university (OR Associate’s Degree from an accredited college or university with a minimum of 2 years of professional work experience) AND / OR minimum of 5 years of experience supporting Field Services, Service Center repairs, equipment and tooling or similar industry equivalent
- Understanding and experience of mechanical engineering, machining, repairs, inspection, NDT for rotating equipment.
- Demonstrated commitment to excellent EHS culture
- Demonstrated commitment to excellent Quality. LEAN or similar quality process experience
- People and TEAM leadership skills
- Project Management skills
- Good oral / written communication and negotiation skills
- Time management and organization skills – sense of urgency
- Ability to cope with multiple complex situations in parallel
- Ability to create positive change, INNOVATE, think creatively and move quickly
- Ability and willingness to travel occasionally (Spring & Fall primarily – approx. 5%)
Additional Information
GE Vernova offers a great work environment, professional development, challenging careers, and competitive compensation. GE Vernova is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
GE Vernova will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable).
Relocation Assistance Provided: No
About Us
Addressing the climate crisis is an urgent global priority and we take our responsibility seriously. That is our singular mission at GE Vernova: continuing to electrify the world while simultaneously working to help decarbonize it.
If we want our energy future to be different…we must be different.
Our mission is embedded in our name. We retain our treasured legacy, “GE,” in our name as an enduring and hard-earned badge of quality and ingenuity. “Ver” / “verde” signal Earth’s verdant and lush ecosystems. “Nova,” from the Latin “novus,” nods to a new, innovative era of lower carbon energy that GE Vernova will help deliver.
Together, we have The Energy to Change the World. www.gevernova.com