Outbound Caller (Sales Associate) English speaker

Company Description Rankly is a growing organization focused on delivering high-quality services and building strong, long-term relationships with clients. The company values clear communication, reliability, and measurable results in all customer interactions. Team members are encouraged to develop professionally and contribute ideas that improve processes and client satisfaction. Rankly fosters a collaborative environment where performance, integrity, and respect are central to daily work. The company is expanding its presence and is seeking motivated individuals to join its sales and customer outreach efforts.

Role Description This is a part-time hybrid role for an Outbound Caller (Sales Associate) based in Quetta, with some flexibility to work from home. The Outbound Caller will make outbound calls to potential and existing customers, introduce Rankly’s services, and generate interest in scheduled consultations or sales opportunities. Day-to-day tasks include following call scripts and guidelines, recording call outcomes accurately, updating customer information in internal systems, and meeting assigned call and conversion targets. The role also involves handling basic customer questions, identifying prospects’ needs, and forwarding qualified leads to senior team members or account managers. The Outbound Caller will collaborate with colleagues to refine outreach messages and participate in regular check-ins to review performance and improve calling strategies.

Qualifications

• Strong verbal communication skills in English, with clear pronunciation and the ability to engage confidently on calls.
• Customer service and basic sales skills, including building rapport, active listening, and handling objections professionally.
• Comfort using phone systems, spreadsheets, and CRM or lead-tracking tools to document and manage outreach activities.
• Basic numerical and reporting skills to track call volumes, conversion rates, and other performance indicators.
• Prior experience in telemarketing, outbound calling, or sales support is preferred but not required.
• High school diploma or equivalent; additional education in business, marketing, or communications is a plus.
• Willingness to learn, openness to feedback, and commitment to maintaining a respectful, inclusive work environment.