Company Description WiseLex BPO Solutions is a professional Business Process Outsourcing company that provides multilingual customer support, sales services, back-office operations, and interpretation solutions for businesses worldwide. The company helps organizations scale with trained agents, reliable communication services, and efficient outsourcing solutions across healthcare, legal, customer service, e-commerce, and corporate sectors. WiseLex emphasizes quality, security, and professionalism, with agents trained in confidentiality, ethics, data privacy, and client communication best practices. The team is experienced in customer service, call center operations, sales support, and multilingual language services in English, Spanish, Haitian Creole, French, and more. WiseLex’s mission is to help businesses grow through reliable, scalable, and affordable outsourcing partnerships.
Role Description This is a full-time, remote Outbound Sales Development Representative role. The person in this role will engage prospective clients through outbound calls, emails, and social outreach to generate qualified leads and schedule discovery meetings for the sales team. Day-to-day responsibilities include researching target markets, identifying decision-makers, building prospect lists, and conducting structured outreach to introduce WiseLex BPO Solutions’ services. The role involves nurturing relationships, following up on inbound inquiries, updating CRM systems with accurate contact and activity information, and collaborating with sales and operations teams to align outreach messaging. The representative will meet activity and conversion targets, provide feedback on market trends, and contribute to continuous improvement of lead generation strategies.
Qualifications
- Strong Inside Sales and Sales skills, with experience conducting outbound prospecting and handling initial discovery conversations.
- Proven Lead Generation and Business Development abilities, including researching prospects, qualifying opportunities, and building a sales pipeline.
- Excellent Communication skills, both written and verbal, with the ability to present services clearly and professionally to diverse audiences.
- Comfort working remotely with reliable internet access, strong time management, and self-motivation to meet daily and weekly performance goals.
- Experience using CRM or sales engagement tools and basic proficiency with office productivity software.
- Background in BPO, call centers, or service-based organizations is preferred; familiarity with multilingual or international client environments is a plus.
- Ability to follow structured processes, handle objections, and maintain a professional, client-focused approach in all interactions.
- High school diploma or equivalent required; post-secondary education in business, marketing, or a related field is an advantage.