The snapshot
Staffstream is hiring an Outbound Sales Representative for a growing Australian facilities services business. They manage large-scale cleaning, hygiene, trades services, and building maintenance contracts for commercial and industrial clients, operating in a competitive, margin-sensitive market.
The business has grown mostly through inbound enquiries so far. This role exists to change that: you'd be building proactive, outbound-only engagement with decision-makers across target sectors, day in and day out. It's not a management role, but if you've got real opinions on outbound tools, cadence, and messaging, they're genuinely welcome, since this function is being built from the ground up. Success here comes down to one simple equation: activity volume times conversion rate times deal value. This role is open to candidates based in the Philippines.
What you will actually do
Outbound prospecting and lead generation
- Identify and research decision-makers across target sectors: procurement managers, operations managers, general managers, facilities managers, and site-level contacts.
- Build and maintain large prospect lists across prior contacts, dormant accounts, and completely new accounts.
- Run consistent, high-volume outbound activity across phone, email, and LinkedIn.
- Use structured outreach to create opportunities across cleaning, hygiene, trades services, and adjacent facility-related categories.
Meeting setting and opportunity creation
- Set qualified meetings for the senior sales team and hand them over cleanly with full account context.
- Push for quotations and direct service opportunities where there's an immediate need or a short-term buying signal.
- Qualify each prospect against the outcomes that matter: tender-based contract opportunities, longer-term relationship pipeline, and immediate ad hoc service work.
- Capture the details that matter decision-maker information, service type, site needs, contract timing, current provider, pain points, and next steps.
Quotation support and handover
- Help move qualified opportunities toward quotation by gathering the right information and giving the internal team clear context.
- Support straightforward quote requests where appropriate, without owning coordination, delivery, purchase orders, or invoicing.
- Hand over larger or more complex opportunities to senior sales with full context, so nothing gets lost in translation.
Helping shape the outbound function
- Contribute practical input on outbound tools, cadence, messaging, and follow-up structure as the function develops.
- Flag process gaps and suggest improvements based on real day-to-day activity and market response.
- Feed objections, buyer language, and market insights back to the team to sharpen positioning over time.
Sales support and CRM hygiene
- Keep accurate records of all activity, conversations, contact status, follow-ups, and opportunity categories in the CRM.
- Support senior sales with pipeline visibility, prospect research, and outbound planning.
- Maintain disciplined follow-up schedules to maximize both contact volume and conversion rate.
What you need to bring
- Proven experience in an outbound-focused B2B sales, business development, SDR, BDR, appointment setting, or inside sales role, not inbound or account management.
- Real experience identifying targets and contacts at scale, then converting that activity into meetings, quote opportunities, and sales conversations.
- Comfortable running high-volume outbound activity across phone, email, and LinkedIn, day after day.
- A track record of hitting activity, meeting-booked, pipeline, or conversion KPIs, with numbers you can talk to.
- Strong written and spoken English, with a clear, confident phone manner.
- Experience using a CRM such as Pipedrive, HubSpot, Salesforce, or Zoho to log activity and manage follow-ups.
- Comfortable using prospecting tools such as LinkedIn Sales Navigator, Apollo, ZoomInfo, Lusha, or similar.
- Strong organizational discipline: you can run high activity volume without letting follow-up quality slip.
Nice to have
- Prior experience in cleaning, facilities services, hygiene, trades services, waste management, property services, or security.
- Exposure to Australian buyers or B2B markets, since understanding how Australian decision-makers buy and communicate helps you get through faster.
- Experience working both ad hoc service opportunities and longer-term contract revenue opportunities.
- Familiarity with Monday.com or similar task management tools.
- Experience supporting quote preparation or giving internal teams enough detail to prepare one.
The setup
- This role is open to Philippines-based candidates.
- Fully remote, working full Australian business hours.
- Staffstream provides your work-from-home equipment.
What's in it for you
A stable, full-time role with a business that genuinely needs you and wants you to grow into it. You'd be trusted to own your area, not micromanaged, working with a small team that values someone who can take things off their plate and run with them.
On top of that, Staffstream looks after you properly:
- HMO health cover, with one dependent covered for free.
- Group life insurance.
- Paid leave credits.
- Work-from-home equipment provided.
You're employed compliantly under Philippine law: a proper local employment contract, your taxes handled correctly, and all your government-mandated benefits (SSS, PhilHealth, Pag-IBIG) plus 13th month pay. That means real security and peace of mind, not a loose freelance arrangement. Everything is above board and looked after for you.