Sales Development Representative (SDR)

Sales Development Representative (SDR) Location: Remote – Philippines Employment Type: Full-Time | Long-Term Work Schedule: Monday to Friday (Vancouver Business Hours) About the Role We are looking for an experienced Sales Development Representative (SDR) to join our growing team. This is a sales-focused, outbound role responsible for prospecting, lead generation, cold calling, lead qualification, and appointment setting for our Vancouver-based businesses. If you're confident speaking with new people, enjoy building relationships, and thrive in a results-driven environment, we'd love to hear from you. Key Responsibilities Outbound Sales & Lead Generation * Conduct outbound cold calls to prospective clients. * Send personalized emails and LinkedIn outreach. * Generate qualified leads and identify decision-makers. * Build targeted prospect lists through online research. * Follow up consistently with prospects. Lead Qualification & Appointment Setting * Qualify prospects by understanding their business needs. * Present services professionally and confidently. * Schedule qualified appointments for the sales team. * Maintain detailed notes for every qualified lead. CRM & Pipeline Management * Keep CRM records accurate and up to date. * Track outreach activities and follow-up schedules. * Monitor pipeline progress and report weekly results. Sales Support * Prepare follow-up emails and sales materials. * Coordinate appointments and reminders. * Support sales initiatives and campaign activities. Qualifications * Minimum 2 years of outbound sales, cold calling, appointment setting, telemarketing, or B2B lead generation experience. * Proven experience making unsolicited outbound calls. * Experience researching and building prospect lists. * Strong English communication skills. * Comfortable speaking with business owners and decision-makers. * Experience using CRM systems. * Strong organizational and follow-up skills. * Able to work independently in a remote environment. Preferred * Experience supporting North American clients. * BPO outbound sales experience. * Experience with HubSpot, Salesforce, Zoho, Pipedrive, GoHighLevel, or similar CRM platforms. * Experience with LinkedIn prospecting and email outreach. * Familiarity with coworking, real estate, or creative industries is an advantage. Performance Expectations Success in this role will be measured by: * Daily outbound call activity * Qualified leads generated * Appointments booked * Lead conversion rate * CRM accuracy * Consistent follow-up * Overall sales pipeline contribution Ideal Candidate We're looking for someone who is: * Self-motivated and proactive * Results-driven * Resourceful and organized * Comfortable handling rejection * Coachable and eager to learn * Persistent and goal-oriented * Able to work with minimal supervision Work From Home Requirements * Reliable computer * Stable high-speed internet * Backup internet connection * Professional headset with microphone * Quiet home office * Webcam for meetings * Backup power source preferred Compensation & Benefits * Competitive monthly service fee * Performance-based incentives * Paid training * Ongoing coaching and development * Career growth opportunities * Long-term, stable employment Work Schedule This is a permanent night shift position based in the Philippines, following Vancouver, Canada business hours (Monday–Friday) Please send your cv to: margarita@workforce360.ca