Part-Time Billing Specialist

Part-Time Billing Specialist (Temporary)

Location: Salt Lake City, Utah (Hybrid – Remote/In-Office)
Job Type: Part-Time, Temporary (Potential for Extension)
Hours: 15–28 hours per week
Compensation: $20.00 per hour
Education: Associate's or bachelor's degree preferred; equivalent experience accepted
Work Authorization: Must be authorized to work in the United States

About UCEBT

The Utah Center for Evidence-Based Treatment (UCEBT) is an outpatient psychotherapy and psychological assessment practice committed to providing high-quality, evidence-based mental health services.

Our multidisciplinary team works collaboratively across clinical, billing, client care, and administrative departments to ensure clients receive professional, accurate, and compassionate support.

Position Overview

UCEBT is seeking a detail-oriented and organized Temporary Part-Time Billing Specialist to support daily billing operations during a temporary staffing need.

This position is responsible for processing payments, reviewing billing records, managing outstanding balances, assisting clients with financial questions, and maintaining accurate documentation in our electronic medical records (EMR) system.

The ideal candidate is dependable, comfortable handling confidential financial information, and able to work independently while collaborating with the Operations Manager, clinicians, and administrative staff.

This is a hybrid position requiring approximately 15–28 hours per week, with the possibility of extension depending on operational needs.

Key Responsibilities

Billing and Payment Processing

• Review and process unbilled appointments, charges, prepayments, retainers, receipts, payment plans, and billing corrections.
• Prepare invoices, post payments, and maintain accurate financial records.
• Review outstanding patient and third-party balances and follow up as needed.
• Investigate billing discrepancies and coordinate payment adjustments or refunds when authorized.
• Maintain accurate billing records within the EMR and approved tracking systems.

Client Communication and Financial Support

• Respond professionally and compassionately to client billing questions.
• Assist with Good Faith Estimates, statements, payment arrangements, and approved sliding-scale services.
• Communicate with third-party organizations regarding outstanding balances, invoices, and payment agreements.
• Coordinate billing concerns with Front Desk staff, Client Care Coordinators, and clinicians.

Billing Operations and Compliance

• Monitor billing messages, staff requests, and outstanding action items.
• Track applicable no-show policies, service authorizations, and billing or coding corrections.
• Maintain and update billing tracking spreadsheets.
• Participate in regular check-ins with the Operations Manager to review priorities and progress.
• Ensure compliance with HIPAA regulations, confidentiality standards, and UCEBT policies and procedures.

Qualifications

Preferred Education and Experience

• Associate's or bachelor's degree in accounting, finance, healthcare administration, or a related field; equivalent professional experience accepted.
• Previous experience in medical billing, healthcare administration, or accounts receivable preferred.
• Experience with behavioral health billing, insurance claims, third-party payors, and payment processing strongly preferred.
• Familiarity with electronic medical records, particularly Valant, preferred.
• Experience with CareCredit, DocuSign, and electronic payment systems is a plus.

Required Skills and Abilities

• Excellent attention to detail, organization, and accuracy.
• Proficiency in Microsoft Office, including Excel, Outlook, and Teams.
• Strong written and verbal communication skills.
• Ability to handle sensitive financial conversations professionally and compassionately.
• Strong problem-solving skills and ability to investigate billing discrepancies.
• Ability to manage multiple priorities and meet deadlines independently.
• Ability to collaborate effectively with clinical and administrative teams.
• Commitment to confidentiality, HIPAA compliance, and professional ethics.
• Willingness to learn UCEBT's billing systems, policies, and procedures.

Schedule and Work Arrangement

This is a temporary, part-time hybrid position requiring 15–28 hours per week.

Specific scheduling, in-office expectations, start date, and anticipated assignment duration will be discussed during the hiring process.

The assignment may be extended depending on UCEBT's billing coverage and operational needs.

Remote Work Requirements

Because this position involves confidential healthcare and financial information, candidates must have:

• A secure, private, distraction-free home workspace.
• Reliable high-speed internet with appropriate security protections, including WPA2-AES encryption.
• Access to a smartphone for work-related communications.
• Ability to maintain confidentiality when working remotely.
• A workspace suitable for handling HIPAA-protected information.

Workplace Requirements

The position may involve:

• Prolonged sitting, computer use, and keyboard typing.
• Standing, walking, and navigating stairs.
• Occasional lifting of office materials or boxes.
• Communicating with clients and employees by telephone, video, and in person.
• Using standard office equipment and electronic records systems.

Legal, Ethical, and Compliance Expectations

The selected candidate must follow applicable laws, ethical standards, and organizational policies related to healthcare billing, privacy, and confidential information.

This includes:

• UCEBT's Operations Manual and internal billing procedures.
• HIPAA privacy and security requirements.
• Applicable Utah laws and regulations governing mental health services and healthcare information.
• Relevant professional ethical standards.
• Confidential handling of client financial and health records.

Training and guidance regarding UCEBT-specific requirements will be provided as appropriate.

How to Apply

Interested applicants should submit the following to karina.hess@ucebt.com:

• Resume
• Cover letter
• Names and contact information for 2–3 professional references

Applications will be reviewed on a rolling basis until the position is filled.

Equal Employment Opportunity

The Utah Center for Evidence-Based Treatment is an equal opportunity employer committed to diversity, equity, and inclusion.

UCEBT prohibits discrimination and harassment based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other characteristic protected by applicable federal, state, or local laws.

All employment decisions are based on qualifications, merit, and organizational needs.