Part-Time Customer Service Agent for a Cosmetic Company
- Hiring from
- Philippines
- Work type
- Remote
- Posted
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Description:
We are seeking a detail-oriented candidate who is passionate about delivering exceptional customer service and ensuring customer satisfaction.
Requirements
Responsibilities
Monday- Friday, 9 a.m.-5 p.m. PST
If this sounds like you, then you’re just who we’re looking for to join our remote LTVplus squad!
Who We Are: LTVplus – Your Global Remote Team
At LTVplus, we’re all about delivering WOW-worthy customer experiences for brands worldwide. We’re a remote-first company with a team spread across the globe, embracing flexibility and diversity in everything we do. We work with various clients, bringing personalized support to enhance their customer experiences.
When you join LTVplus Your Mission will be to:
How to apply
Start your skill assessment by clicking here: Skill Assessment
Click Here
Your First 30-60-90 Days at LTVplus: What to Expect
Description:
We are seeking a detail-oriented candidate who is passionate about delivering exceptional customer service and ensuring customer satisfaction.
Requirements
Zendesk & Customer Service Experience
Someone with experience within the cosmetics industry
Strong interest in makeup or knowledge of products
Strong customer service background
Great communication skills and attention to detail
Responsibilities
Manage emails received on Zendesk, live chat/Q&A on the website, and Q&A for retailers through Bazaarvoice & Amazon.
Record or track packaging issues received
Monday- Friday, 9 a.m.-5 p.m. PST
If this sounds like you, then you’re just who we’re looking for to join our remote LTVplus squad!
Who We Are: LTVplus – Your Global Remote Team
At LTVplus, we’re all about delivering WOW-worthy customer experiences for brands worldwide. We’re a remote-first company with a team spread across the globe, embracing flexibility and diversity in everything we do. We work with various clients, bringing personalized support to enhance their customer experiences.
When you join LTVplus Your Mission will be to:
- Handle customer inquiries across email, chat, and social media like a pro.
- Be the voice of the brand, providing personalized and top-notch support.
- Collaborate with our awesome team to boost customer satisfaction and share insights.
- Use various tools and platforms to troubleshoot and resolve customer issues efficiently.
- Adapt to different client needs – because every day is a new adventure!
- A reliable computer (preferably younger than 3 years) and a stable high-speed internet connection.
- Some experience with customer support software (e.g., Gorgias, Zendesk, Intercom) would be awesome!
- A quiet, cozy workspace to handle calls and chats like a pro.
How to apply
Start your skill assessment by clicking here: Skill Assessment
Click Here
Your First 30-60-90 Days at LTVplus: What to Expect
