Part Time HVAC Administrative Assistant Remote

HVAC RPE LLC is seeking a reliable, detail-oriented part-time HVAC Administrative Assistant to support scheduling, invoicing, and warranty documentation. This role is fully remote and designed to reduce administrative workload so technicians can remain in the field.

This is a support-only role. You will follow checklists and procedures. You will not sell, quote pricing, or make financial decisions.

Schedule & Pay
• Part-time: 10–15 hours per week
• Monday–Friday
• Pay range: $15–$20 per hour (based on experience)
• Fully remote

Responsibilities
• Create and update jobs in Housecall Pro
• Schedule and confirm customer appointments
• Send invoices once jobs are completed
• Upload photos and documentation to warranty portals (AHS, 2-10, Motili, etc.)
• Track missing photos, notes, or signatures
• Follow up on unpaid invoices using templates
• Respond to basic customer emails using scripts

Preferred Experience
• HVAC, plumbing, electrical, or field service admin experience
• Housecall Pro, Jobber, ServiceTitan, or similar software

NOT responsible for
• Pricing or estimates
• Payroll or banking
• Customer disputes or refunds

Application Instruction (Required):
Please include the words “HVAC RPE LLC” in your application.

Applications that do not follow this instruction will not be reviewed.

At HVAC RPE LLC, we stand as a beacon of excellence in the heating, ventilation, and air conditioning industry. Based in Newport News, VA, our company has been committed to providing top-tier HVAC services to our community. Our team comprises certified and experienced professionals dedicated to delivering quality and reliability in every project we undertake.

Our mission at HVAC RPE LLC is straightforward: to provide our customers with the highest quality HVAC services while ensuring their comfort and satisfaction. We aim to be the preferred choice for HVAC installation, maintenance, and repair services in Newport News, Hampton Roads and surrounding areas. By focusing on customer needs and employing the latest technologies and methods, we strive to exceed expectations and build long-lasting relationships with our clients.

Integrity, excellence, and customer satisfaction are the core values that guide us at HVAC RPE LLC. These principles are evident in every aspect of our work, from the initial consultation to the final implementation of HVAC solutions. We believe in honest and transparent communication with our clients, ensuring they are well-informed about the services we provide and what they can expect. Our commitment to excellence drives us to use only high-quality materials and equipment, ensuring that the HVAC systems function efficiently and effectively.