Part-Time Marketing & Branch Operations Coordinator

Part-Time Marketing & Branch Operations Coordinator

The Loan Maven Team | RWM Home Loans
Location: Lynchburg, Virginia area
Schedule: Part-time, up to 25 hours per week
Work Arrangement: Primarily remote, with occasional in-person event responsibilities

About the Position

The Loan Maven Team at RWM Home Loans is seeking a creative, organized, and proactive Part-Time Marketing & Branch Operations Coordinator to support our growing mortgage team in Lynchburg, Virginia.

This position is ideal for someone who is passionate about social media, enjoys creating engaging digital content, excels at organization, and can confidently manage projects from start to finish.

You will play an important role in promoting our brand, supporting our loan officers, strengthening relationships with our Realtor partners, coordinating branch events, and helping ensure the day-to-day operations of our team run smoothly.

We are looking for someone who takes initiative, brings fresh ideas to the table, communicates effectively, and can balance creative marketing responsibilities with administrative and organizational tasks.

Key Responsibilities

1. Social Media & Digital Marketing

• Manage and maintain social media content across Facebook, Instagram, LinkedIn, and TikTok.
• Plan, create, edit, and schedule engaging social media posts, Reels, short-form videos, B-roll content, and other digital marketing materials.
• Develop creative content ideas, campaigns, and strategies to increase brand awareness, engagement, and visibility for the branch and individual loan officers.
• Assist loan officers with personal branding and social media marketing initiatives.
• Stay current on social media trends, video formats, and marketing strategies to keep our content fresh, relevant, and engaging.
• Help maintain a consistent brand identity across all platforms.
• Monitor engagement and identify opportunities to improve our social media presence.
• Ensure marketing materials follow company branding and applicable mortgage advertising compliance guidelines.

2. Branch Events & Community Engagement

• Plan, coordinate, and execute branch events from concept through completion.
• Research venues, coordinate vendors, manage event logistics, order materials, track expenses, and organize event details.
• Develop event concepts that strengthen relationships with Realtors, referral partners, clients, and the local community.
• Coordinate invitations, promotional materials, follow-up communications, and social media promotion for events.
• Occasionally attend in-person events, including select evening events, when needed for event coordination or execution.

3. Realtor & Referral Partner Relations

• Serve as a primary administrative liaison for the branch’s Realtor partners and referral network.
• Maintain and update Realtor and referral partner information in designated systems and databases.
• Input, organize, and maintain partner data accurately.
• Assist with Realtor outreach, relationship-building initiatives, partner communications, and marketing opportunities.
• Help coordinate Realtor meetings, educational opportunities, appreciation events, and other relationship-building activities.

4. Promotional Items & Branch Supplies

• Research, order, and manage promotional merchandise, branded marketing materials, and branch supplies.
• Coordinate ordering, inventory, delivery, and distribution of marketing items.
• Help ensure the branch has the materials and resources needed for events, client appreciation, and daily operations.
• Maintain organization of supplies and track spending within approved budgets.

5. Loan Officer & Branch Administrative Support

• Provide administrative and organizational support to the branch’s mortgage loan officers.
• Work collaboratively with loan officers and the branch team to coordinate closing schedules with clients and title companies.
• Assist with scheduling, confirmations, communications, and closing-related logistics.
• Help coordinate team calendars, appointments, and other administrative needs.
• Support special projects and daily operational tasks that help the branch serve clients efficiently.
• Communicate professionally with team members, clients, Realtor partners, and title company representatives.

Qualifications & Skills

Required:

• Proficiency across major social media platforms, including Facebook, Instagram, LinkedIn, and TikTok.
• Experience creating short-form video content, including Reels, B-roll footage, and engaging social media videos.
• Strong organizational skills and the ability to manage multiple projects and deadlines.
• Excellent written and verbal communication skills.
• Creative thinking, attention to detail, and a proactive approach to problem-solving.
• Ability to work independently in a remote environment while collaborating effectively with a team.
• Reliable follow-through and the ability to manage projects from beginning to end.
• Comfortable learning and using digital tools, scheduling platforms, and business software.
• Resides in or near Lynchburg, Virginia, with the ability to attend occasional local events in person.

Preferred, but not required:

• Previous mortgage, real estate, banking, or financial services experience.
• Experience with Canva, CapCut, or similar content creation and video editing tools.
• Experience coordinating events, managing vendors, or handling promotional merchandise.
• Familiarity with CRM systems, contact databases, and marketing compliance procedures.

Mortgage industry experience is a plus, but we are willing to train the right candidate who brings strong marketing skills, professionalism, initiative, and a willingness to learn.

Position Details

• Part-time position, up to 25 hours per week.
• Primarily remote work with occasional in-person responsibilities in the Lynchburg area.
• Limited evening availability may be required for select branch events.
• Flexible scheduling, with the expectation that deadlines, team needs, and event commitments are met.
• Compensation based on experience and qualifications.

The Ideal Candidate

The ideal candidate is a self-starter who enjoys both the creative and operational sides of a business. They can turn an idea into a finished marketing campaign, organize a successful event, keep important information updated, and help a busy mortgage team stay on track.

We are looking for someone who brings ideas, takes ownership, communicates well, and understands that great marketing and great organization both contribute to business growth.

Interested in joining The Loan Maven Team?

If you are creative, organized, dependable, and ready to make an impact, we would love to hear from you!