Part-Time Operations Specialist for Technology Company

Benefits: 401(k) Flexible schedule Opportunity for advancement Training & development Job Description: Operations Specialist (part-time) - FULLY REMOTE Salary Rate: $25 per hour You must be a self-starter able to work in an environment that demands organization and conscientiousness. The ability to wear multiple-hats is a requirement. The ideal qualified candidates are ambitious, results-oriented, efficiency-driven, meticulous, and highly conscientious. The essential functions of the job include, but are not limited to the following: · Prepare and schedule meaningful reports · Understand functionality of all company software tools · Brainstorm in our meetings ways to improve how our business performs by highlighting areas for improvement · Answer phones and emails professionally while dealing directly with co-workers, clients, and vendors · Demonstrate excellent customer service skills through all levels of communication · Maintain overall knowledge of entire Invoicing (clients) and Purchasing (vendor) cycles · Process won opportunities into invoices and deliver to clients electronically – maintaining the highest standards · Provide clients with price quotes and proposals · Order and expedite all purchased materials and licensing – while furnishing lead-time information to sales, service, and operations teams – including returns · Resolve client issues within company SLAs with the highest level of professionalism · Maintain company directed margins for all products sold · Maintain files of open purchase orders with proper approvals – when applicable · Match daily receiving documents with open purchase orders and vendor invoices · Research internal receiving issues for prompt resolution · Assist management with month end closing, reports, and annual audit preparations The qualified candidates are focused and have a demonstrated work ethic that includes: · 3 – 5 years of experience is customer service, data entry, purchasing, or other related experience · Ability to meet goals in an environment with freedom of direction · Ability to use Microsoft Windows and MS Office software · Is proficient with spreadsheets and other software tools · Good planning and organizational skills · Ability to multitask and prioritize work · Strong oral and written communication skills This is a remote position. Compensation: $25.00 per hour PulseOne is a business services company delivering IT management solutions to small and mid-sized companies utilizing our team of technology and results-driven experts. In short, we’re your “get IT done” people. We were founded in Ventura, CA in 2002 as a regional IT services company with a commitment to creating and maintaining strong collaborative relationships with our clients – servicing their strategic and day-to-day IT needs. Over the years we have added people and processes to enhance our abilities and provide more robust technology solutions. In 2016, we acquired a business services company, ICS, to incorporate broader change management and operational support services – adding nation-wide project management and service management capabilities to our existing service offerings. In 2020, we launched a growth initiative to open offices in local communities close to our existing team members, adding locations in communities in Montana, New Jersey, Tennessee and expanded locations in Southern California. As a global IT services company, we will continue to seek out great team members wherever they may be and prioritize supporting local businesses and business owners with the same dedication to customer service and relationships that have been our cornerstone.