Partner Advocate - Account Manager

About the Role We’re hiring a Partner Advocate (Account Manager) to manage client relationships, oversee deliverables, and drive account growth. You’ll act as the main point of contact for clients, ensuring satisfaction, retention, and measurable ROI across SEO, PPC, and Meta campaigns. What We’re Looking For (Non-Negotiable) 2+ years in digital marketing account management (agency experience required) Strong knowledge of SEO, PPC, Meta Ads, and reporting tools Proven ability to manage multiple client accounts and deliver on deadlines Skilled in data analysis, campaign reporting, and upselling Experience using ClickUp, GoHighLevel, Google Analytics, and Ads Manager Available to work U.S. Eastern Time hours (9 AM – 6 PM) If you don’t have digital agency account management experience, do not apply. KPIs & Expectations Maintain 90%+ client retention rate Achieve 8+/10 NPS client satisfaction scores Deliver 95%+ of projects on time Grow account revenue by 10 - 15% per quarter through upsells/cross-sells Conduct quarterly strategic reviews with every client Why Join Us? Competitive salary ($1,800 - $2,400/month + bonuses) Work with an experienced digital marketing team Remote-first culture with professional growth opportunities Be the trusted advisor for clients’ long-term success If you’re a client-focused digital marketer who knows how to build trust and deliver ROI, we want you.