Partnerships & Operations Coordinator Chocolonely Foundation

Why we are here

Together, we can fight exploitation in cocoa. Full stop. Tony’s is an impact company that makes chocolate, not a chocolate company that makes an impact. With incredibly tasty chocolate, we lead by example, demonstrating that ethical practices and success can go hand in hand.

The Chocolonely Foundation supports this mission by funding projects and partnerships that help create lasting change in cocoa-growing communities. Strong partnerships, well-run projects and clear insight into impact help turn that ambition into action.

What you will do

How do you turn funding into meaningful impact? By building strong partner relationships, keeping projects moving and making sure the details behind the scenes are just as solid as the ambition.

As our Partnerships & Operations Coordinator, you will help keep the Chocolonely Foundation running smoothly, coordinating our project portfolio and supporting the development of new funding partnerships. From project proposals and Board approvals to contracts, payments and impact reporting, you will connect the dots throughout the funding process. As the Foundation’s first point of contact, you’ll bring a welcoming approach, enjoy connecting with new people and communicate clearly with partners and colleagues alike.

Based in Amsterdam and reporting to the Chocolonely Foundation Manager, you will work closely with partner organisations, the Chocolonely Foundation Board and colleagues across Sustainability, Finance, Impact Communications and Tony’s Open Chain. You will coordinate budgets, grant disbursements and financial tracking across approximately €3 million in annual funding, while overall budget accountability sits with the Foundation Manager.

This is a hands-on role for someone who loves bringing structure to complexity, builds trusting relationships and takes pride in following things through. You will combine project and partnership coordination with the everyday operations that You will combine project and partnership coordination with strengthening the systems and processes that help the Foundation maximise its impact.

All wrapped up

• Keep our portfolio moving: Coordinate our existing projects and funding pipeline, keeping a clear, up-to-date overview of milestones, reporting deadlines, payments, risks and decisions. Support new project and partnership development, helping proposals move through review and Board approval.

• Build partnerships that work: Be the main coordinating contact for current and other potential co-funders Organise regular check-ins, keep communication flowing and follow up on commitments so everyone knows what happens next. You keep internal stakeholders informed, ask for feedback where necessary and are a smooth collaborator.

• Make good governance happen: Coordinate Board meetings, monthly check-ins and strategy sessions. Prepare agendas and materials, capture clear minutes and decisions, and keep agreed actions moving through to completion.

• Keep the Foundation running smoothly: Maintain and help build our systems, contracts, records, calendars and filing structures. Make sure information is organised, accessible and ready for governance, reporting and compliance needs.

• Keep funding on track: Coordinate grant agreements, payment processing, expenditure tracking and financial reporting alongside the Foundation Manager and Tony’s Finance team. Help ensure disbursements are timely, records are accurate and documentation is complete.

• Turn project information into insight: Support the development and use of our Monitoring, Evaluation and Learning framework. Bring together partner reports, project outcomes and impact data for annual reporting and portfolio reviews. Share lessons, provide feedback to partners and follow up on actions that help projects deliver greater impact.

• Help tell the Foundation’s story: Co-develop and coordinate our internal and external communications plan with relevant colleagues. Keep our website current and bring together project updates, presentations and publications that support partner engagement, fundraising and impact reporting.

Our new flavour

• You bring hands-on experience coordinating projects, partnerships or grant-funded programmes. You can manage several timelines, stakeholders and reporting requirements without losing sight of the details or the bigger picture.

• You build productive, trusting relationships with people across organisations, cultures and levels of seniority. You are comfortable coordinating with partner organisations, Board members and internal teams, keeping everyone informed and aligned.

• You bring structure and follow-through. You keep clear records, spot risks early and take action when something needs attention, rather than waiting for someone else to connect the dots.

• You are confident working with budgets, payment tracking, disburments and financial documentation. Experience coordinating partnership agreements, grant agreements or contracts involving multiple parties is a strong asset.

• You can turn complex information into clear reports, presentations and practical next steps. You are comfortable bringing together project updates and impact data, identifying lessons and helping others use those insights.

• You have experience supporting Board or governance processes, including preparing meeting materials, taking accurate minutes and tracking decisions and actions.

• You are comfortable maintaining digital systems for project coordination and document management, such as SharePoint, Teams, ClickUp or CRM tools. You enjoy making information easier to find and processes easier to use.

• You communicate clearly and thoughtfully in English, both verbally and in writing. Professional working proficiency in French is a strong asset, given our collaboration with partners in Côte d’Ivoire and West Africa.

• You are resourceful when plans change, comfortable taking ownership and ready to roll up your sleeves. You enjoy working in a small team where partnership coordination and everyday administration are equally important.

• You believe wholeheartedly in Tony’s purpose and recognise yourself in our values: outspoken, in it together, entrepreneurial, raise the bar and makes you smile.

Our benefits (the icing on the cake)

At Tony’s, you will get the opportunity to be part of something extraordinary: helping create real impact in the world alongside people who care deeply about our mission. You will join a small Foundation team, collaborate with colleagues and partners internationally, and see how your work helps turn funding into action.

We are dedicated to helping Tonys grow and develop, with opportunities to learn, receive feedback and build their careers. And, of course, there is chocolate.

Sounds like you?

Do you love bringing people, projects and processes together to make a difference? If you are ready to help the Chocolonely Foundation turn big ambitions into well-run partnerships and meaningful impact, we would love to hear from you.

Please send your direct application, no agencies. We can’t wait to hear from you!

At Tony’s, we are convinced that diversity of thought, background and perspectives will make us stronger, just like the different flavours of our chocolate assortment. Our mission is founded on principles of equity and justice, and we are actively seeking candidates who bring new perspectives and life experiences, especially from underrepresented groups. We look forward to your application!

A note on AI 🤖

AI is great at many things. But capturing what makes you you? Not so much. So when you’re applying, we’d love to hear your voice. The things that excite you, the way you think, and a glimpse of your personality help us understand who you are far better than a perfectly crafted AI answer. We love people who use AI smartly in their work, just not to write their application.