Patient Account Rep- PFS (Full-Time, Days)

ENL Patient Financial Srvs

Compensation range:

$22.92 - $30.94

Your rate of pay will be based on applicable experience

Shift: Days Shift length: 8 Hours
Days off: Fixed If fixed, days off: Saturday & Sunday
Hours per pay period: 80

Enloe Health is a Level II Trauma Center located in beautiful Northern California. We offer a full array of medical services, and our mission is to elevate the health of the communities we serve. As a Planetree organization, we place high value on hiring the right team to care for our patients and their families—care that is steeped in compassion, human connection, and mutual support. If you feel called to make a meaningful impact through empathetic, person-centered care, and thrive in a culture that values collaboration and purpose, we welcome you to join our team.

POSITION SUMMARY:

The Patient Accounts Representative is responsible for claims from initial billing to zero insurance responsibility. The Patient Accounts Representative will submit electronic and paper claims, and follow-up with the various payors when there is a delay in reimbursement. They review and resolve accounts that reflect underpayments, denials, or requests for additional information. They are available for patient questions and concerns and help assist them in resolving any billing issues. The Patient Accounts Representative is expected to communicate well at all times with physicians, other departments, co-workers and patients while maintaining confidentiality in all matters pertaining to patient accounts. These services and other duties as assigned further the mission of Enloe Medical Center.

EDUCATION / TRAINING / EXPERIENCE:

Minimum:

6 months Medical Billing Experience AND Previous experience working with CPT and ICD-10 codes OR 3 years Enloe experience specifically with CPTs, HCPCS and/or ICD 10 codes.

Desired:

One year Hospital Billing Experience

Professional Billing Experience

Completed course in Medical Terminology or Coding

SKILLS / KNOWLEDGE / ABILITIES:

Knowledge of CPT coding and ICD10 coding. Must be able to follow instructions, work quickly and accurately in a fast paced environment. Analytical and grammatical skills are necessary to communicate effectively, verbally and in writing with the various insurance carriers, including Medicare and Medi-Cal. Basic knowledge of computers and capable of using the computer for support functions. Organizational and multi-tasking skills are essential. Must be able to fulfill the essential functions of the position.

Benefits Information

Enloe offers a comprehensive and competitive benefits package to all eligible employees, including, but not limited to:

• $0 premium medical plan to include vision insurance
• Prescription and dental group insurance
• Retirement with employer match
• Generous paid time off (PTO) plan that starts accruing immediately and can be used as it's earned
• Extended Sick Leave
• Flexible Spending Accounts for unreimbursed medical expenses and dependent care
• Employee Assistance Program
• Educational Assistance

Please visit the employee benefits page at http://www.enloe.org/benefits to get more in-depth benefits and coverage information or email recruiter@enloe.org to receive a full summary of benefits.

About Us

A proud nonprofit health system, Enloe Health has served the people of the North State for more than 110 years. At Enloe, every employee, staff member and volunteer is a caregiver. No matter our role, each of us is here for our patients. Enloe values our workforce and is proud to be recognized as an excellent employer.