Patient Account Representative Senior

Cottage Health seeks a Patient Account Representative Senior for their Patient Financial Services department responsible for having a solid understanding of the Revenue Cycle as it relates to the entire life of a patient account from creation to payment. The SPAR is responsible for all functions necessary to ensure the prompt and correct payment to the hospital/physician of all monies owed by both insurers and patients. Major responsibilities include:

• SPARS are responsible for the following: ensure claims are submitted accurately and timely; communicate with insurance companies, patients and physicians regarding payment issues; recommend adjustments according to Revenue Cycle policies; review the posting and balancing of payment/denial and adjustment transactions necessary for closing accounts; assign appropriate account activities; and review high dollar accounts on a regular basis.
• The SPAR is expected to identify recurring problems and procedural deficiencies that need to be reported to management and to serve as a key mentor to PARs for training and procedural direction

All job qualifications listed indicate the minimum level necessary to perform this job proficiently.

Education:

• Preferred: Some College Coursework in accounting, business administration, healthcare administration, health information management or management.

Technical Requirements:

• Required: Basic MS Word and Excel skills. 35 wpm keyboarding/typing speed. Basic math skills.
• Preferred: Advanced user of MS Word, Excel and Outlook.

Years of Related Work Experience:

• Required: 2 years of medical office or patient access experience, working in a healthcare environment, with at least 1 year working in a hospital/physician/clinic billing environment.
• Preferred: 3 years in a hospital/physician/clinic environment with extensive knowledge of all billing and/or registration systems, including insurance carriers, contracts, and types of medical coverage.