Patient Financial Services Team Lead

At St. Tammany Health System, delivering world-class healthcare close to home is our goal. That means we are committed to attracting and retaining the very best professionals for every position in our health system.

We believe the pristine beauty of St. Tammany Parish adds to our attractive compensation package. The health system is nestled in the heart of Covington on the north shore of Lake Pontchartrain. It is a peaceful, scenic, community-oriented area with an abundance of amenities to suit every taste.

Scheduled Weekly Hours: 40

Summary of the Job:
Responsible for monitoring all A/R staff activities to ensure accurate, complete and timing filing and follow-up. Responsible for working with the payer to resolve repetitive issues regarding denials or contract compliance. Responsible for determining appropriate response or corrective action to denials, including assistance needed from other departments or staff; analyzing data collected and identifying opportunities to reduce denials and improve the revenue cycle. Responsible for reporting trends to supervisor. Responsible for overseeing training of all new employees in assigned area.

Minimum Qualifications:

Must be a High School graduate or equivalent. Minimum 6 months of demonstrated experience in billing and A/R management for all payors. Detailed oriented; ability to apply critical thinking and problem-solving skills; independently handle complex issues with minimal supervisor; prioritize, organize and monitor multiple tasks; communicate clearly and concisely, orally and written; exercise sound judgment with established guidelines; maintain cooperative working relationships with other departments; use Microsoft Office is performance of duties and responsibilities.

Preferred Qualifications: AAHAM Certification preferred but not required.

Physical Demands:
Must possess good physical health. Some requirements include but are not limited to standing, sitting or walking for long periods of time. Lifting at least 20 pounds is required.
Physical Effort required:
Constant (67%-100%) - seeing
Frequently (34%-66%)– talking, hearing
Occasionally (1%-33%)- lifting, carrying, stooping, reaching, handling/feeling

EMPLOYMENT

Each St. Tammany Health System staff member is expected to conduct himself or herself according to our mission, vision and values. Please take time to review those expectations, which can be found by clicking here, before applying for employment. If you feel you are unable to demonstrate those characteristics, we respectfully request that you do not proceed with the application process.

EQUAL OPPORTUNITY EMPLOYER

St. Tammany Health System is an Equal Opportunity Employer. St. Tammany Health System is committed to equal employment opportunity for all employees and applicants without regard to race, color, religion, sex, age, national origin or ancestry, citizenship, sexual orientation, gender identity, veteran status, disability status, genetic information or any other protected characteristic under applicable law.

About Us

St. Tammany Health System is a full-service acute care facility that delivers today’s life-improving procedures with the latest technology, highest quality and the utmost care to area residents. From wellness and prevention to diagnosis, treatment, rehabilitation and recovery, the St. Tammany Health System delivers the very latest technology, the most accomplished specialists and highly personalized, caring staff to ensure patients and their families receive world-class healthcare close to home. St. Tammany Health System is an independent service district in a clinically integrated partnership with Ochsner Health System. Together, the two organizations focus on aligning their healthcare offerings to best serve patients and families in west St. Tammany Parish and surrounding areas.