Patient Growth Specialist

Job Title: Patient Growth Specialist Classification: 1099 Contractor; Full-Time Hours/Schedule: Monday–Friday, 10:00 AM – 6:00 PM ET Work Structure: Fully Remote (United States) Team: Enrollment Operations Reporting to: Senior Enrollment Operations Manager Location: United States Compensation: $30/hour About the Role We’re seeking a Patient Growth Specialist to support the expansion of our virtual cardiac rehabilitation program. This role is highly conversion-driven and ideal for someone who excels in high-volume outbound calling, persuasive communication, and helping patients take action in a fast-paced healthcare environment. You’ll be responsible for engaging prospective patients, clearly explaining program value, overcoming objections, and guiding individuals through enrollment and basic technical setup. Key Responsibilities Make high-volume outbound cold calls to prospective patients Engage patients in clear, empathetic conversations to drive enrollment into our virtual cardiac rehab program Confidently explain program benefits, expectations, and next steps Assist patients with mobile app downloads, account setup, and basic technical troubleshooting Complete initial reminder outreach to confirm upcoming appointments and reduce no-shows Accurately document call outcomes, patient status, and next steps in internal systems Meet or exceed daily call volume and enrollment targets Partner closely with Enrollment Operations and Clinical teams to ensure a seamless patient experience Required Qualifications Bachelor’s degree (required) Proven experience in cold calling, outbound sales, or high-volume call environments Strong verbal communication skills with the ability to build trust quickly over the phone Comfort handling objections and motivating patients to take action Ability to perform in a metrics-driven, fast-paced environment Strong technical aptitude and comfort helping patients navigate mobile apps and resolve basic tech issues Reliable internet connection and a quiet, professional home workspace Preferred Experience Healthcare, digital health, or patient engagement experience Business development, inside sales, or growth roles Experience onboarding or enrolling users into programs or platforms Familiarity with CRMs, power dialers, or patient management systems *Note: This is a 1099 contractor position