Payment specialist (experienced) (sponsor dedicated)

Site Engagement Lead

At ICON Strategic Solutions, you will work in a sponsor-dedicated model, supported by ICON’s global expertise.

As the world’s largest FSP organisation, with over 90 sponsor partnerships, we offer stability, career development and a collaborative environment where your work contributes to the development of treatments that benefit patients worldwide.

As a Senior Investigator Payment Associate at ICON, you will be pivotal in managing and processing investigator payments for clinical trials.

What You Will Do:

Your experience in pricing and investigator payments will be key in delivering high-quality outcomes and mentoring colleagues.

Key responsibilities include:

• Managing the end-to-end process of investigator payments, including verification, processing, and reconciliation of payment transactions.
• Collaborating with clinical trial teams and finance departments to ensure accurate and timely payment in accordance with study agreements and regulatory requirements.
• Maintaining detailed financial records and documentation related to investigator payments, ensuring compliance with internal policies and external regulations.
• Resolving any payment-related issues or discrepancies by investigating, analyzing, and implementing corrective actions as necessary.
• Providing support and guidance to investigators and stakeholders regarding payment procedures, timelines, and documentation requirements.

Your Profile:

You will have a strong foundation in pricing and investigator payments, with the experience to work independently and guide others.

Required qualifications and experience:

• Degree in Finance, Accounting, Business Administration, or a related field; relevant certifications or experience in clinical trial payments are advantageous.
• Extensive experience in financial management or payment processing, preferably within the clinical research or healthcare sector.
• Proven ability to manage complex payment processes, with strong attention to detail and accuracy in financial transactions.
• Excellent problem-solving skills, with experience in resolving payment issues and discrepancies effectively.
• Strong communication and interpersonal skills, with the ability to collaborate with cross-functional teams and provide exceptional support to stakeholders.

Employment with ICON is contingent upon having the legal right to work in the country where the role is based.

Rewards & Benefits

ICON offers a competitive and comprehensive total rewards package designed to support your health, wellbeing, and career development.

Benefits may include:

• Competitive base salary and performance related incentives
• Health and wellbeing programmes including medical, dental, and vision coverage where applicable
• Retirement and pension plans
• Life assurance and disability coverage
• Employee assistance programmes and wellbeing resources
• Learning and development opportunities through structured training and career pathways

Benefits may vary depending on role and location.

Visit our careers site to read more about the benefits ICON offers.

Inclusion and Accessibility

ICON is an equal opportunity employer. We are committed to building an inclusive and accessible workplace where everyone feels valued and supported.

If you require reasonable accommodations during the recruitment process, please let us know or submit a request here.

Are you a current ICON Employee? Please click here to apply

About Us

ICON is an award-winning workplace that enables you to make a difference to patients’ lives by being part of a world-class clinical research organisation that helps deliver new medicines & medical devices that are benefitting patients worldwide. You are also part of a diverse company that cares about our world and is dedicated to conducting business more sustainably and supporting the communities in which we live.

If you’re as driven as we are, join us. You’ll be working in a great environment, with some of the brightest and the friendliest people in the sector, and you’ll be helping shape an industry.