Payments Operations Specialist

Our client is a fast-growing Electronic Money Institution (EMI) headquartered in Vilnius , with German roots, serving international clients with payment and financial services since 2020. They operate in a higher-risk (no crypto) and high-impact environment. We are looking for a hands-on Payments Operations Specialist to join the Finance team and take ownership of daily payment operations, reconciliations, and issue resolution. Key Responsibilities Perform daily reconciliations and safeguarding-related activities in line with internal controls and regulatory expectations Monitor and ensure timely processing of SEPA, SEPA Instant, and cross-border payments within cut-off times Oversee payment status and take action to prevent delays or failures Identify, investigate, and resolve failed, delayed, rejected, or returned payments Handle escalations from internal teams and partners in a timely and structured manner Support other teams with payment-related queries (delays, rejections, recalls, and debt management) Provide accurate transaction reports, account statements, and payment data upon request Support the Finance team in designing and developing reconciliation and monitoring tools Contribute to the continuous improvement of payment workflows and operational efficiency Act as backup for FinOps and broader operations when needed Take on ad-hoc operational tasks; this is a role for someone who embraces variety About You  1–2 years of experience in a similar role within an EMI, crypto platform, or comparable fintech environment Hands-on mindset, you own tasks end-to-end and don't wait to be told twice Solid understanding of payment flows : SEPA, SEPA Instant, cross-border transactions Comfortable working at the intersection of Finance and Operations, you don't need to be an accountant, but you should understand how money moves Analytical and detail-oriented, you notice discrepancies and act on them Strong communicator, able to coordinate with multiple teams clearly and efficiently Fluent in English; Lithuanian is a plus Why Join Hybrid work model based in Vilnius Work closely with Finance, Operations, and senior leadership Competitive salary, commensurate with experience A growing, ambitious EMI where your contribution is visible from day one