Payroll Master (Hybrid)

Payroll Master (Hybrid) Directly Reports To: Manager of Professional Services Main Area of Responsibility: The Payroll Master is the Sprout Solutions industry expert for all payroll processes and industry best practice. The role is highly involved in delivering accurate, timely, and business critical timekeeping and payroll processes through Sprout’s technology solutions. TASKS: Provide technical support and advice to clients on the company’s payroll and HR products Develop subject matter expertise on payroll and HR Remain current on payroll and HR policies and trends, and on other industry best practices Create and build a productive and trusting relationship with clients Demo the payroll and HR products to clients articulately and confidently Work on a process flow for on-boarding new accounts Manage assigned customer issues and take action to resolve issues Assist with pre and post sales activities Balance internal needs against customer requirements and/or internal businesses/end user's needs within defined parameters Demonstrate basic understanding of business contract to support and meet contractual metrics and obligations in area of responsibility Forward action items to development team and work with them to outline solution, monitor progress and report fixes/enhancements to client Minimum Qualifications Candidate must possess at least a Bachelor's/College Degree , Finance/Accountancy/Banking, Human Resource Management or equivalent At least 2-3 years of working experience in payroll systems and administration Experience in end-to-end local payroll processing and handling external clients (outsourcing services) is a plus Demonstrable expertise in current industry accounting and HR technologies Strong communication, sales and presentation skill with the ability to communicate technical knowledge across an audience of varying levels of understanding Other details: This is a full-time employment opportunity with a hybrid work arrangement. The position requires reporting to the office in Mandaluyong City twice a week. The role offers certifications and annual budget for training/upskilling. Department CS - Managed Payroll Services Role Payroll Master Locations 7th Floor Rockwell Business Center Building South Tower Sheridan St, corner United St, Mandaluyong, 1550 Metro Manila Remote status Hybrid About Sprout Solutions Sprout Solutions is the largest homegrown B2B SaaS company* and the most trusted HR tech company in the Philippines. Our cloud-based platform automates and simplifies manual and complex HR processes, reducing time spent on admin work, and eliminating common HR pain points across the employee lifecycle.