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Job Description Details Requisition ID: PCGJP00004623 Requisition Title: (Agile1)IT- UX Designer - Senior Description: [strong style="box-sizing: inherit; margin: 0px; padding: 0px;"]MSP Notes: LOWER PREFERRED APPROVED PG&E BILL RATE of hr [strong style="box-sizing: inherit; margin: 0px; padding: 0px;"](V ENDOR BILL RATE OF /hr) LOCAL CANDIDATES ONLY. The role is hybrid, 2 days a month in the office. Equipment: PG&E laptop will be provided. Any other tools will be provided by the vendor Expenses: with prior PG&E Manager approval, may expense for travel reimbursments for business related travels needed. TOP THINGS: Strong advocate for user-centered design Systems thinker for end-to-end experiences Clear communicator of design rationale Lead User Experience (UX) Designer – Mobile & Platforms Location: Oakland, CA (Hybrid) Department: Grid Research Innovation & Development Team Summary Help us change the electric utility industry from the inside! Join a small, high-performing team within Pacific Gas & Electric Company that is working on a portfolio of innovative initiatives to transform the electric grid into a smarter, more customer-centric system. The GRiD team is shaping the future of the utility and energy industry as part of the Utility Partnerships & Innovation division at PG&E. Role Overview Project Charlie is seeking a Lead User Experience (UX) Designer – Mobile & Platforms to provide leadership in understanding customer needs, defining product experiences, and shaping the overall design vision for a new customer-facing mobile platform. This role begins as a hands-on design leader and evolves into leading a small UX function. The Lead UX Designer owns end-to-end experience design—researching user behaviors, identifying unmet needs, documenting current-state journeys, and driving future-state improvements while partnering closely with Product and Engineering. Key Responsibilities • Lead user research and discovery to understand customer behaviors and pain points • Conduct interviews, usability testing, surveys, and behavioral analysis • Capture and document current-state journeys and experiences • Translate insights into design strategies and requirements • Design user flows, wireframes, prototypes, and high-fidelity UI • Own and drive overall look and feel of the platform • Define and evolve design systems and guidelines • Partner with Product and Engineering to ensure feasibility • Facilitate workshops and stakeholder alignment • Lead usability testing and iterative improvements • Mentor designers and oversee external partners • Ensure accessibility, privacy, and compliance standards Minimum Experience • 8–10+ years of UX/UI or product design experience • Strong background in user research, interaction design, and mobile design • Experience across end-to-end product design lifecycle • Ability to simplify complex systems into intuitive experiences • Experience with journey maps and design systems • Proficiency with tools like Figma, Sketch, or Adobe XD • Cross-functional collaboration with Product and Engineering • Ability to lead and influence without authority Desired Experience • Experience designing customer-facing products at scale • Experience in regulated industries • Familiarity with data-rich or IoT ecosystems • Experience supporting launch and iteration • Experience working with external agencies Desired Characteristics • Strong advocate for user-centered design • Systems thinker for end-to-end experiences • Clear communicator of design rationale • Collaborative and cross-functional leader • Balances user, technical, and business needs • Comfortable with ambiguity What Success Looks Like • Customer insights drive product decisions • Platform delivers intuitive and cohesive experiences • Design influences product strategy • Teams align around a clear experience vision • Continuous improvements based on user feedback Requisition Start Date: 07/27/2026 Requisition End Date: 07/26/2027 SAP Organization Unit: Accelerator - Charlie Site: Oakland General Office (OGO) Campus Building: Oakland General Office (OGO) Requirements Requisition number: PCGJP00004623 Title: Lead User Experience (UX) Designer – Mobile & Platforms Pay Rate: $95-100 Location: Oakland, CA with 2, or so, monthly meetings onsite so local candidates only Project goes until 7/2027 Team, the “new requisition” email from fieldglass was very illegible, so I copied the jd here and added my notes. The project was created on LinkedIn as well, so see what comes up from there. Max W2 hrly rate: $95-100 Location: Oakland, CA LOCAL CANDIDATES ONLY. The role is hybrid, 2 days a month in the office. Equipment: PG&E laptop will be provided. Any other tools will be provided by the vendor Expenses: with prior PG&E Manager approval, may expense for travel reimbursements for business related travels needed. TOP THINGS: Strong advocate for user-centered design Systems thinker for end-to-end experiences Clear communicator of design rationale PG&E is seeking a Lead User Experience (UX) Designer – Mobile & Platforms to lead the end-to-end user experience strategy and design for Project Charlie, a next-generation customer-facing mobile platform within its Grid Research Innovation & Development (GRiD) organization. This is a hands-on design leadership role responsible for conducting user research, documenting customer journeys, designing intuitive mobile experiences, creating wireframes, prototypes, and high-fidelity interfaces, and establishing scalable design systems. The Lead UX Designer will work closely with Product and Engineering teams to translate customer insights into user-centered solutions while progressively building and mentoring a small UX team. Ideal candidates will have 8–10+ years of UX/UI or product design experience, deep expertise in mobile application design, user research, interaction design, journey mapping, design systems, and tools such as Figma, Sketch, or Adobe XD, along with strong communication skills and the ability to simplify complex systems into intuitive customer experiences. Lead User Experience (UX) Designer – Mobile & Platforms Location: Oakland, CA (Hybrid) Department: Grid Research Innovation & Development Team Summary Help us change the electric utility industry from the inside! Join a small, high-performing team within Pacific Gas & Electric Company that is working on a portfolio of innovative initiatives to transform the electric grid into a smarter, more customer-centric system. The GRiD team is shaping the future of the utility and energy industry as part of the Utility Partnerships & Innovation division at PG&E. Ideal LinkedIn Titles Lead UX Designer Senior UX Designer Principal Product Designer Staff Product Designer Lead Product Designer Senior UX Architect UX Design Lead Experience Design Lead Mobile UX Designer Product Design Manager (hands-on) Role Overview Project Charlie is seeking a Lead User Experience (UX) Designer – Mobile & Platforms to provide leadership in understanding customer needs, defining product experiences, and shaping the overall design vision for a new customer-facing mobile platform. This role begins as a hands-on design leader and evolves into leading a small UX function. The Lead UX Designer owns end-to-end experience design—researching user behaviors, identifying unmet needs, documenting current-state journeys, and driving future-state improvements while partnering closely with Product and Engineering. Key Responsibilities • Lead user research and discovery to understand customer behaviors and pain points • Conduct interviews, usability testing, surveys, and behavioral analysis • Capture and document current-state journeys and experiences • Translate insights into design strategies and requirements • Design user flows, wireframes, prototypes, and high-fidelity UI • Own and drive overall look and feel of the platform • Define and evolve design systems and guidelines • Partner with Product and Engineering to ensure feasibility • Facilitate workshops and stakeholder alignment • Lead usability testing and iterative improvements • Mentor designers and oversee external partners • Ensure accessibility, privacy, and compliance standards Minimum Experience • 8–10+ years of UX/UI or product design experience • Strong background in user research, interaction design, and mobile design • Experience across end-to-end product design lifecycle • Ability to simplify complex systems into intuitive experiences • Experience with journey maps and design systems • Proficiency with tools like Figma, Sketch, or Adobe XD • Cross-functional collaboration with Product and Engineering • Ability to lead and influence without authority Desired Experience • Experience designing customer-facing products at scale • Experience in regulated industries • Familiarity with data-rich or IoT ecosystems • Experience supporting launch and iteration • Experience working with external agencies Desired Characteristics • Strong advocate for user-centered design • Systems thinker for end-to-end experiences • Clear communicator of design rationale • Collaborative and cross-functional leader • Balances user, technical, and business needs • Comfortable with ambiguity What Success Looks Like • Customer insights drive product decisions • Platform delivers intuitive and cohesive experiences • Design influences product strategy • Teams align around a clear experience vision