- PCGJP00005160 (Agile1)IT - Systems Operations Analyst not avail for ref

Rate to $70/ hr

· Open to non-local but the HM prefers Local candidates.

· The role is remote. If local, possibly occassional meetings but would be infrequent.

· Experience with SAP Ariba is a must

· Equipment: client laptop will be provided if they are local/within the service territory. Otherwise they will need to use their own device or vendor-provided device.Any other tools muast be provided by the vendor.

· With prior PG&E Manager approval, may expense a set amount for phone/internet reimbursement.

Ariba System Administration

· Administer and maintain SAP Ariba modules, configurations, workflows, catalogs, templates, and master data.

· Manage approval workflows, routing rules, and system configurations.

· Create, update, and maintain contract templates, forms, conditions, and questionnaires.

· Support supplier enablement activities and Ariba Network integrations.

· Maintain taxonomy structures, commodity codes, and classification data.

· Monitor and resolve system interface and batch processing errors.

· Support system upgrades, releases, and configuration changes.

Functional Support & Issue Resolution

· Provide functional support for procurement system issues and complex user inquiries.

· Troubleshoot and resolve system defects, process issues, and data discrepancies.

· Escalate technical issues to IT and vendors when required and track through resolution.

· Analyze recurring issues and implement sustainable corrective actions.

· Support incident management and service request fulfillment through established intake processes.

Testing, Enhancements & Change Management

· Coordinate and execute system testing activities, including User Acceptance Testing (UAT).

· Develop test scripts and document testing results.

· Support implementation of approved enhancements and process improvements.

· Participate in release management, change governance, and deployment activities.

· Partner with IT and business stakeholders to define functional requirements and validate solutions.

Stakeholder Partnership

· Serve as a liaison between Procurement, IT, Accounts Payable, Strategic Sourcing, TPRM, and external vendors.

· Gather business requirements and translate them into system solutions.

· Provide recommendations for process standardization, automation, and operational efficiency.

· Support strategic initiatives and digital transformation efforts impacting procurement systems.

Requisition Title: (Agile1)IT - Systems Operations Analyst


Requisition Start Date: 12/01/2026
Requisition End Date: 11/30/2027
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