People Coordinator

People Coordinator

Location – Remote

Contract Type – Fixed Term - 7 Months December 2026 – June 2027

Hours – Full Time, Monday – Friday (37.5hrs pw)

Salary – c.£30k pro rata dependent on experience

This is a 7-month fixed-term contract from December 2026 to June 2027. Internal applicants are encouraged and secondments are welcomed, for consideration.

At Go Ape, we help people live life adventurously, on treetop courses across the UK. Keeping our customers safe, many of them children, is at the heart of everything we do. We’re looking for an organised, people-focused Coordinator to join our People team and manage our criminal conviction checks through our busiest recruitment period.

About the role

You’ll join our small People team for 7 months, keeping around 1,200 DBS checks moving smoothly, from the first form to the final record. You’ll also help our recruitment run smoothly during peak hiring season.

You’ll:

• Manage the criminal conviction certificate process from start to finish with our umbrella provider, supporting co-owners and site managers through it
• Track progress, chase outstanding applications and answer queries
• Review and record certificates accurately and confidentially, and make straightforward decisions using a clear framework
• Understand how and when to escalate, understanding risk and process
• Support recruitment admin, including posting adverts, tracking vacancies and helping site managers through peak hiring
• Keep our records and reporting up to date

About you

• Highly organised, able to manage high volumes without losing sight of the detail
• Calm, clear and friendly on the phone and by email
• Trustworthy with sensitive information and GDPR aware
• Experience in HR, recruitment or admin, ideally including DBS or right-to-work checks
• Comfortable navigating software and using and organising data

What we offer

• Holiday Entitlement: 25 days holiday plus up to 3 days at Christmas Xmas and 8 Bank holidays
• Working Hours: Average of 37.5 hours/week
• Company Pension Scheme
• Wellbeing support and resources including EAP
• Medical cashback scheme
• Enhanced maternity and paternity
• Cycle to Work Scheme
• Tech Scheme
• Retail Discounts
• DRT day (Do the Right Thing)
• Expeditions
• Adventure Fund

Company Ethos

Our Values

Keeping the adventure in adventure Encouraging ‘I can’t’ to become ‘I can’ Always seeking to be two steps better Zero risk equals zero development To challenge, surprise and excite Build in customer delight Be socially and environmentally responsible Create worthwhile, rewarding jobs Do the right thing

Our Mission

To be the best adventure company on the planet (where you can be home in time for tea).

Our Vision

“Creating adventures; encouraging everyone to live life adventurously”. If you feel as strongly as we do about encouraging everyone to live life more adventurously then this could be the perfect environment for you to work in!

At Go Ape we are committed to our 'Working together to Safeguard Children' obligation for safeguarding and in this role you will be working in a position of trust.

Diversity, equity and inclusion matters at Go Ape. We have a working environment where we value and respect every individual's unique contribution, enabling all of our co-owners to thrive and achieve their full potential.

Our Glassdoor rating for Diversity & Inclusion is 4.8 out of 5, this is above the average for our industry and a company of our size.

As well as providing training, we issue a survey to our new co-owners at Go Ape to support us in monitoring equality, diversity and inclusion in the recruitment and onboarding process. We are pleased to hold a score of 4.88 out of 5 in response to the following question ‘On a scale of 1 – 5, how accurate would you say the following statement is ‘I feel welcome at Go Ape’ (5 being very accurate)’.

As the above illustrates, we are committed to equality of opportunity and welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief.

We will consider reasonable adjustments for all our roles.

Please note that all offers are subject to acceptable Right to Work documents being provided.