People & Culture Business Partner

Job Description

Purpose of the job

Purpose: As a People and Culture Business Partner, your purpose is to strategically align people and culture initiatives with organizational and business area goals, driving a high-performing, inclusive, and engaged workplace. By partnering with leaders across the business, you will deliver innovative and tailored HR solutions, empower teams through coaching and development, and cultivate a thriving organizational culture that prioritizes employee well-being, diversity, and growth. Through data-driven decision-making and thought leadership, you play a critical role in shaping a dynamic and resilient workforce that achieves sustainable success.

Key Responsibilities

• Strategic Partnership: collaborate with leaders to align people strategies with business objectives, providing expert advice and insights to support organizational growth.

• Act as a trusted advisor: influencing leadership decisions to enhance team performance and organizational effectiveness.

• Talent Management & Workforce Planning: support the business with the development of workforce planning initiatives, including talent acquisition, succession planning, and career development programs. Partner with managers to identify skill gaps and implement targeted learning and development strategies to build organizational capability.

• Change Management and projects: Support and lead organizational change initiatives, ensuring smooth transitions and employee alignment with new ways of working.

• Performance Management: Oversee performance management processes, ensuring alignment with business objectives and promoting a culture of continuous feedback and accountability. Coach leaders to address underperformance effectively and recognize high potential.

• Employee Relations: Provide expert guidance on employee relations matters, including conflict resolution, disciplinary actions, and compliance with employment laws. Partner with legal and compliance teams to mitigate risk and maintain a positive working environment.

• Policy Development & Compliance: Drive the adoption of HR policies and procedures, ensuring compliance with relevant employment legislation. Monitor and report on key HR metrics to track performance and inform decision-making.

• Employee Experience & Engagement: Champion initiatives to foster an inclusive, engaging, and high-performing workplace culture. Lead employee engagement strategies, analyzing feedback and implementing actions to improve overall satisfaction and retention.

Knowledge, skills, and experience required

• Extensive experience in a P&C business partnership role.

• Strong background in business partnering, with good exposure to organizational design, and change management.

• Demonstrated deep understanding of talent strategy, workforce planning, and leadership development.

• Excellent understanding of standard P&C functions, including Talent Acquisition, Rewards, Internal Communications, and DE&I.

• Strong track record of experience driving or supporting HR initiatives that drive business impact.

• advanced HR certification preferred.

Skills and Competencies

• Strategic Thinking: Ability to translate business area objectives into effective people strategies.

• Leadership & Influence: Strong ability to engage, inspire, and influence stakeholders.

• Business Acumen: A good understanding of business drivers and how HR contributes to success.

• Change Management: Expertise in leading or managing organizational transformation.

• Collaboration: Ability to work effectively with SME teams and business leaders across multiple business areas.

• Data-Driven Decision-Making: Good analytical skills to leverage HR insights and measure the effectiveness of people programs.

• Communication Excellence: Strong verbal and written communication skills to engage diverse stakeholders.

• Problem-Solving: Ability to navigate business challenges and drive innovative solutions.

Key Behaviors:

• Empathetic & People-Centric: Builds trust and fosters a culture of belonging and engagement.

• Resilient & Adaptable: Thrives in a dynamic and evolving business environment.

• Proactive & Solution-Oriented: Anticipates challenges and acts with intent.

• Results-Driven: Focuses on delivering tangible business and people outcomes.

• Inclusive & Culturally Aware: Champions diversity, equity, and inclusion in all initiatives.

• Integrity & Accountability: Acts with transparency and takes ownership of decisions. Demonstrate and nurture Collinson's values and behavioral expectations, serving as a role model to the organization.

Reward & Benefits: What's in it for me?

We want our people to feel recognised, supported and able to thrive both at work and beyond it.

We offer a competitive reward package designed to support your financial, physical and mental wellbeing, alongside opportunities to learn, develop and be recognised for the contribution you make. Benefits vary by role and location, and full details will be shared as part of the application process.

Equal opportunities: Our commitment to inclusion

Collinson Group is an equal opportunities employer. We welcome applications from people of all backgrounds, identities and experiences, and believe that different perspectives make our business stronger.

About Us

Collinson Group is powered by a culture of innovation, collaboration, and integrity. Our employee experience brings together everything that makes us unique: our strong values, our commitment to sustainability, our recognition programmes, and our inclusive culture. Most importantly, it’s our people who make the difference. At Collinson Group, we’re curious, hardworking, humble, and focused on creating impact together, which is why we’re proud to be recognised as a top workplace.

Why work here?

Better journeys start here — including your own.

Join a growing global business where you can solve meaningful challenges, collaborate with talented people around the world and help shape the future of travel, loyalty and customer experience.

Bring your perspective, grow beyond your role and make an impact that reaches beyond profit.

Your next journey could start here

Our Culture

At Collinson Group, our culture is shaped by how we work as much as what we achieve. We are curious, ambitious and grounded, and we believe the strongest ideas are built together.

Our values — Do the Right Thing, Take Action, One Team and Act Smarter — guide the decisions we make, the way we treat one another and how we deliver for our clients, customers and partners.

We want everyone to have the opportunity to do meaningful work and fulfil their potential. Through learning and development, recognition, wellbeing, inclusion and our commitment to sustainability and community impact, we create an environment where people can grow, contribute and feel that they belong.