People & Culture Coordinator

About This Role:

The People & Culture Coordinator will support the end-to-end HR function for KIBO India, acting as a key point of contact for employees and managers on all people-related matters. This role covers Onboarding, HR operations, Learning & Development, and employee relations, engagement initiatives, ensuring smooth day-to-day HR operations while contributing to broader people strategy.

ABOUT KIBO

KIBO is a composable digital commerce platform for B2C, D2C, and B2B organizations who want to simplify the complexity in their businesses and deliver modern customer experiences. KIBO is the only modular, modern commerce platform that supports experiences spanning B2B and B2C Commerce, Order Management, and Subscriptions. Companies like Ace Hardware, Zwilling, Jelly Belly, Nivel, and Honey Birdette trust Kibo to bring simplicity and sophistication to commerce operations and deliver experiences that drive value.

KIBO's cutting-edge solution is MACH Alliance Certified and has been recognized by Forrester, Gartner, IDC, Internet Retailer, and TrustRadius. KIBO has been named a leader in The Forrester Wave™: Order Management Systems, Q1 2025 and in the IDC MarketScape report “Worldwide Enterprise Headless Digital Commerce Applications 2024 Vendor Assessment”.

By joining KIBO, you will be part of a team of Kibonauts all over the world in a remote-friendly environment. Whether your job is to build, sell, or support KIBO’s commerce solutions, we tackle challenges together with the approach of trust, growth mindset, and customer obsession. If you’re seeking a unique challenge with amazing growth potential, then come work with us!

WHAT YOU’LL DO

A. Onboarding

• Coordinate documentation, and pre-joining formalities for New Hires.

• Conduct structured onboarding and induction programs for New hires.

• Maintain and update the recruitment tracker/ATS/HRMS with real-time status.

B. HR Operations

• Maintain and update employee records (HRMS) including personal data, contracts, and documentation.

• Manage Employee Insurance Benefit inputs in coordination with the Insurance team.

• Support in enhancing Internal processes by introducing automation /efficient ways to daily tasks/processes as per the defined systems of the company.

• Support in Compliance Audits and ongoing activities to ensure requirements are matched and adhered to by the company at all times.

• Support HR/Information Security Audit activities to ensure compliance.

• Coordinate with Vendors for various internal requirements.

C. Employee Relations & Engagement

• Act as the first point of contact for employee queries, grievances, and concerns.

• Drive employee engagement initiatives, events, and wellness programs.

• Drive initiatives to facilitate the feedback received from Employees.

D. Learning & Development

• Track training effectiveness and maintain training records/MIS.

• Track Training Completion for all employees and maintain records/evidences accurately.

• Support in Building Training courses as per the requirements of the business and the team.

E. HR Policies & Documentation

• Implement and communicate HR policies/processes, ensuring consistent application across teams.

• Review and update the employee handbook/HR policy/Process Documents periodically.

WHAT YOU’LL NEED

• 1- 3 Years in an HR Executive Role.

• Strong interpersonal and communication skills.

• High degree of confidentiality and integrity.

• Problem-solving and conflict-resolution ability.

• Ability to multitask and manage competing priorities.

• Attention to detail and process orientation.

• End-To-End execution of projects/tasks with minimal errors.

KIBO PERKS

• Flexible schedule and hybrid work setting.
• Paid company holidays and global volunteer holiday.
• Generous health, wellness, benefits, and time away programs.
• Commitment to individual growth and development and opportunity for internal mobility.
• Passionate, high-achieving teammates excited to help you succeed and learn.
• Company-sponsored events and other activities.

At Kibo we celebrate and support all differences. Kibo is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital, disability, and veteran status.