People Operations Business Partner

Sensor Tower’s digital intelligence platform provides unparalleled insight into market trends, advertising, competitor’s strategies, and consumer/user audience across mobile, web, and gaming. Sensor Tower’s insights are trusted by more than 2,500 enterprises worldwide across tech, retail/commerce, entertainment/media, gaming, consumer packaged goods, finance, and investment. As a People Operations Business Partner , you will guide and support employees while serving as an advisor to managers and the leadership team. This role is hands-on and execution-focused, weighted toward employee relations casework alongside broader program delivery (performance reviews, talent calibration, role design, and training rollout). You'll play a key role in embedding consistent people practices, contributing to team-wide initiatives, and ensuring employees and managers have a well-supported experience across our international footprint. Location: Vancouver, Canada What the People Operations Business Partner will do: Own frontline employee relations, managing complex cases end-to-end and ensuring fair, consistent, and legally sound outcomes. Partner with managers to solve day-to-day people issues, coaching on performance management, feedback, and difficult conversations. Manage employment matters across a global workforce, building deep multi-jurisdiction employment law knowledge and working directly with PEOs, external counsel, and local advisors across AMER, EMEA, and APAC.. Provide clear, pragmatic HR policy guidance and contribute to policy updates alongside legal. Support our contractor and non-employee populations, navigating the distinct compliance and relationship issues they carry. Use people data to spot trends and work with managers on practical fixes. Advise on retention actions such as pay adjustments, promotions, and recognition. Use AI tooling to increase leverage across casework, drafting, and analysis. Support delivery of people programs and systems, including hands-on training rollout. Skills and abilities that the candidate can bring: Progressive experience across multiple HR disciplines, including operations, compensation, organizational design, learning & development, employee relations, inclusion, and performance management. Experience supporting international leaders and teams, with practical awareness of local employment laws and best practices across multiple jurisdictions. Broad experience resolving complex employee relations issues, ideally in a fast-scaling or tech environment. Demonstrated ability to build strong, trusted relationships with leaders — including in high-tension, legally sensitive situations — and act as an objective, influential advisor. Experience building and defining training programs and practices from the ground up. Exceptional time management, with the ability to juggle multiple priorities in a fast-paced, ambiguous environment. Proactive project tracking and organizational skills, ensuring initiatives are delivered on time and to a high standard. Proactive problem-solver who anticipates needs, raises challenges early, and takes ownership of outcomes. Fluency with modern HRIS/ATS and people tooling (e.g. HiBob, Deel, Ashby) Fraud warning: It's common for scammers to create positions that look legitimate on other sites. To ensure your submission is considered, only apply for positions at Sensor Tower through our company website or through posts directly associated with Sensor Tower company profiles on sites such as LinkedIn, Indeed, BuiltIn or Hackajob. At no point will Sensor Tower ever ask for money, credit card, or bank account information to complete a job application. Communications received from Sensor Tower are only sent by e-mail addresses ending in sensortower.com . All Sensor Tower interviews will be conducted via phone or Zoom. At no time will a conversation be moved to an alternative email outside of sensortower.com or text. Should an issue arise that you feel we should be aware of, please contact us. Please provide your resume when applying. To all recruitment agencies: Sensor Tower does not accept third party resumes. Please do not send resumes to our jobs alias, Sensor Tower employees or any other organization location. Sensor Tower is not responsible for any fees related to unsolicited resumes. Sensor Tower will not pay any third-party agency or company that does not have a signed agreement with Sensor Tower. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.