People Performance Lead

At Beam, you get to do work that matters for the world. We’re solving the world's toughest social problems with an incredible team, tech and AI. And we’re growing fast 🚀 It’s not easy. Nothing worth doing ever is. Join a company at the forefront of social impact, driving first-of-its-kind positive change. You’ll be part of a high-performance culture where you'll make a huge impact, rapidly progress your career, and truly enjoy your work. From top-tier coaching and personal development budgets to competitive salaries, we take care of everyone who works at Beam. We’ve already seen incredible growth from our Beam Notes product, helping frontline workers save over 8 hours of admin per week. From social workers and NHS clinicians to mental health practitioners and safeguarding specialists, nearly 100,000 frontline workers across the UK, US and Australia are now using Beam Notes regularly to deliver faster, more human-centred support. About the role We’re looking for a mission-driven, performance-focused, and coaching-loving People Performance Partner to join our People team. You’ll be the driving force behind strengthening manager effectiveness, team performance, and organisational health across Beam. Partnering directly with our leadership team and the Associate Director of People, you’ll ensure our managers are equipped to lead high-performing, accountable teams as we scale. This is the perfect opportunity for someone passionate about making 'great leadership' feel practical and impactful. In this broad, hands-on manager enablement and performance role , you’ll shape everything from complex employee relations to our core performance frameworks. You’ll spend the majority of your time embedded with managers - coaching them through real-time challenges, from navigating difficult conversations to resolving complex employee relations. You aren’t just giving advice - you’re providing the practical coaching that improves leadership judgment across the company. When you’re not coaching, you’ll be digging into the data of team health. You’ll ensure our performance processes are clear and fair, identifying patterns across departments to surface risks or opportunities early. You’ll be brimming with ideas on what world-class performance management looks like and excited to play a part in transforming how our mission-driven teams deliver impact. You’ll Be Strengthening manager capability - acting as the go-to partner for managers to help them address issues early, set clearer expectations, and run structured feedback conversations. Driving early performance intervention - helping managers identify and handle underperformance quickly and constructively through structured improvement plans. Resolving complex people situations - leading our approach to grievances, disciplinary matters, and sensitive conflicts with clarity and professionalism. Supporting consistent performance management - ensuring reviews are thoughtful, evidence-based, and consistently applied across all teams at Beam. Maintaining Team health - building relationships with Team leads to surface risks around trends or engagement before they escalate. Acting as a champion for accountability - helping managers reach clear, fair decisions quickly to maintain a culture of high performance. You are A natural relationship builder - quickly establishing trust and rapport with managers and senior leaders to become a credible, sought-after coach. An inventive builder – you enjoy finding solutions to complex people challenges and have the creativity to build out the processes, policies, and frameworks that turn People strategy into a reality. Results-driven - you thrive working towards clear KPIs, such as improving manager effectiveness scores and reducing the time to resolve performance cases. A confident coach – you have a track record of helping others structure difficult conversations and make well-judged decisions under pressure. Adaptive and resilient - you thrive in the fast-paced environment of a growing startup and remain optimistic when navigating complex human dynamics. A strong multi-tasker - incredibly organised and comfortable switching between coaching a manager, resolving an ER case, and analysing team data. You'll need Demonstrable experience in People Partnering or ER - specifically within a startup or fast-paced environment, with a heavy focus on manager enablement and performance. A strong sense of diplomacy - you know how to navigate sensitive employee situations with professionalism and reduce risk to the company. A creative, growth mindset - you don’t just follow a handbook; you bring novel ideas to improve team dynamics and manager confidence. Incredible discovery techniques - strong listening and questioning skills to uncover the root causes of performance issues and identify the best path forward. Perks Generous EMI-qualifying share options Access to therapy, coaching, classes & content - powered by Oliva Your own financial well-being coach, through Bippit Generous Holiday - 25 days with 3 additional days over the Christmas period + bank holidays Work remotely up to 6 weeks a year Eligible for a 6-week sabbatical after 3 years in service Nursery scheme through Gogeta Healthcare cover through Benenden Health Enhanced parental leave: Primary Caregiver leave 18 weeks and Secondary Caregiver leave 4 weeks £200 WellBeam budget for activities enhancing wellbeing and professional development Annual membership to Shoreditch Exchange gym (London office only) Pension scheme where we contribute 3% of your salary and you contribute 5%. Free subscription to the Calm meditation app Discounted bike and accessories with Cyclescheme, and tech products with Techscheme About Beam Our team of 200+ embraces a hybrid working approach, enjoying 2-3 days of vibrant collaboration in our beautiful Shoreditch co-working space, fully equipped with rooftop views, an onsite barista and kitted out gym. We’ve picked up an armful of awards for our work, including one from our former Queen. We've also been named by WIRED as one of London's 10 hottest startups and by LinkedIn as a Top 15 UK Startup . Meanwhile, we've been covered in the media literally thousands of times, including the likes of The FT, BBC, TechCrunch, Forbes and The Guardian . We’re also proud to be backed by some of the world's leading tech investors and entrepreneurs, including the founders of Booking.com , Calm, Shazam and Dropbox. Start your journey to a more impactful career today. We're excited to hear from you. Reasonable adjustments: Beam is committed to fostering an inclusive, diverse, and supportive work environment for all employees. This policy extends to our hiring practices. We recognise that some candidates may need additional support during their hiring process to give them the best chance of being a success. To ensure that all candidates have an equitable opportunity during their process, we are committed to providing reasonable adjustments where required. If you require a reasonable adjustment to be made during your process, please let your Talent Partner know. We encourage you to share this information, but there is no obligation to do so. Please be reassured that any reasonable adjustment requests will not be taken into account when making a decision about your candidacy.