Performance Creative Strategist

Performance Creative Strategist

Hemel Hempstead (Hybrid – 3 days/week in office)

Annual salary + bonus and benefits

Are you a creative strategist who loves turning data into great ideas? We're looking for a Performance Creative Strategist to join our new Marketing Operations team and shape how Haven scales our paid digital creative. You'll drive the testing, the thinking, and the learning – working across channels including Meta, Google, TikTok, and beyond to build paid creative that enables us to quickly scale effective ideas and retire underperforming ones. If you're commercially minded, curious about what works, and ready to bridge the gap between creative excellence and performance results, let's talk.

What you will be doing:

- Testing and strategy – Driving testing for paid creative across Meta, Google, TikTok, and other platforms, developing structured hypotheses around messaging, format, visuals, and audience relevance

- Creative briefing and Production – Working closely with internal and external teams to translate ideas into practical, scalable assets. Define workflows and prompts for AI tools to ensure reliable outputs

- Performance analysis - Reviewing paid creative performance regularly, analysing results to identify what's working and what isn't, then building a test-and-learn rhythm rather than reactive changes

- Learning and scaling - Identifying winning creative patterns and scaling them faster, retiring underperforming work quickly, and capturing learnings so they're reused rather than rediscovered

What we’d like you to bring:

- Performance creative strategy - Strong experience in performance creative strategy, paid social creative, growth creative, or performance marketing environments, with a solid understanding of paid creative across Meta, Google, TikTok, and other auction-based channels

- Creative hypothesis and testing - Proven ability to develop creative hypotheses, testing plans, and structured learning agendas, with a test-and-learn mindset rather than reactive approaches

- Data interpretation - Ability to interpret performance data and turn insights into better creative direction, identifying what's working, what isn't, and what should change next

- Briefing and communication - Strong briefing and communication skills, with confidence articulating creative rationale and working across media, brand, design, and production teams

- AI and automation - Experience working with AI tools and in highly automated environments, plus familiarity with high-volume consumer sectors (travel, hospitality, leisure, retail) would be valuable

What’s In It For You?
- ‘Holiday Buy Scheme’
- Annual bonus
- Generous discounts on both Haven and Warner Hotels holiday for you, family and friends
- Comprehensive wellbeing support
- Exclusive discounts with corporate partners
- Exciting career pathways, including Learning and Development opportunities such as Apprenticeships and Degrees
- Enhanced family friendly policies and pay (eligibility criteria applied)

Who are we?
We're part of the award-winning Bourne Leisure family - Haven & Warner Hotels - with 9,000 team members across 39 seaside locations and our HQ in Hemel Hempstead.

What's it like to work with us?
We're defined by our people and our Breath of Fresh Air culture, which values authenticity and supports every team member. We operate a hybrid model (60% office-based, occasionally on Park or at external events), and we're genuinely committed to diversity, equity, and inclusion. We welcome applications from all backgrounds and are happy to discuss reasonable adjustments, flexible working, part-time, or job-share options where possible.

What to expect in recruitment
The interview process is up to 3 stages and may include a presentation or skills test. If you need any support or reasonable adjustments to perform at your best, just let us know – we're here to help. Get in touch at resourcingteam@haven.com with any questions.

What We Offer

- Holiday allowance that rises with service, plus a ‘Holiday Buy Scheme’

- Annual bonus

- 20% discount on both Haven and Warner Hotels holiday for you, family and friends

- Comprehensive wellbeing support

- Access to the Bourne Leisure corporate box at the O2 Arena ,London

- Exclusive discounts with corporate partners

- Exciting career pathways, including Learning and Development opportunities such as Apprenticeships and Degrees

- Enhanced family friendly policies and pay (eligibility criteria applied)

How to Apply
We’re committed to fostering a diverse, equitable, and inclusive workplace, and we encourage applicants of all backgrounds to apply.
To get started, click apply now and answer a few quick questions, which should take 5 minutes. Once submitted, a member of our team will be in touch.

Welcome

Welcome, and thank you for your interest in joining Haven!

We’re always looking to hire the most talented people we can, and we’re excited that you’re exploring opportunities with us.

Take a moment to browse our current open positions—when you find roles that align with your interests and experience, feel free to apply. You’ll be able to track your progress throughout the selection process and receive alerts about new opportunities that might be a great fit.

Thanks again for considering a future with our team. We’re glad you’re here!

About Us

At Haven, we believe a career should be more than just a job — it should be something you love. As the UK’s leading holiday operator, we’re proud to offer exciting job opportunities.

With over 9,000 amazing team members, 39 stunning seaside locations, and a vibrant support centre in Hemel Hempstead, we’re all about creating unforgettable experiences — not just for our guests and holiday homeowners, but for our team too. From the coasts of Scotland to the shores of Cornwall, Norfolk to Wales, our parks are set in some of the UK’s most breath-taking spots, where memories are made every single day.

We’re passionate about what we do and have a lot of fun doing it — all thanks to our welcoming Breath of Fresh Air culture. If you’re thinking about joining us, we couldn’t be more excited to welcome you. Here’s to the start of something special at Haven!