Performance Lead ANDINA

About this Position

Responsible for supporting transportation planning activities to ensure the timely and efficient delivery of goods. This role works closely with carriers, warehouses, customer service teams, and internal stakeholders to manage transportation operations, resolve issues, and drive continuous process improvements.

What you´ll do

• Coordinate and support transportation planning activities to ensure on-time deliveries and carrier availability.
• Collaborate with carriers, warehouses, Customer Service, and other stakeholders to ensure smooth transportation execution.
• Plan and manage exceptional deliveries, including rush orders, and resolve operational issues during the transportation planning process.
• Maintain and update transportation master data to ensure planning accuracy.
• Manage transportation-related complaints and support invoice discrepancy reconciliation with Purchasing and Finance teams.
• Prepare transportation KPIs and performance reports, while identifying opportunities for process improvements and optimization.

What makes you a good fit

• Bachelor’s degree in Supply Chain, Logistics, Business Administration, Industrial Engineering, or a related field.
• Experience in transportation, logistics, supply chain, or customer service operations.
• Strong organizational and coordination skills with the ability to manage multiple priorities in a fast-paced environment.
• Experience working with transportation management systems (TMS), ERP systems, or similar logistics tools is preferred.
• Analytical mindset with the ability to interpret data, monitor KPIs, and identify improvement opportunities.
• Strong communication and stakeholder management skills.
• Proficiency in Microsoft Excel and other Microsoft Office applications.
• Intermediate to advanced English proficiency preferred.

Some perks of joining Henkel

• Flexible work scheme with flexible hours, hybrid work model, and work from anywhere policy for up to 30 days per year
• Diverse national and international growth opportunities
• Global wellbeing standards with health and preventive care programs
• Gender-neutral parental leave for a minimum of 8 weeks
• Employee Share Plan with voluntary investment and Henkel matching shares

At Henkel, we come from a broad range of backgrounds, perspectives, and life experiences. We believe the uniqueness of all our employees is the power in us. Become part of the team and bring your uniqueness to us! We welcome all applications across different genders, origins, cultures, religions, sexual orientations, disabilities, and generations.