Personal Assistant

Empowering Africa’s tomorrow, together…one story at a time.

Belonging at Absa

Absa is committed to creating an inclusive workplace where everyone can thrive. We are an equal opportunity employer and welcome applications from suitably qualified individuals from diverse backgrounds. In support of our Diversity, Equity, Inclusion and Belonging (DEIB) commitments and Employment Equity objectives, preference may be given to candidates from underrepresented designated groups, including persons with disabilities. We encourage applicants who may require reasonable accommodation during the recruitment process to let us know so that appropriate support can be provided.

Job Summary

Are you highly organised, proactive, and passionate about supporting senior leaders in a fast-paced environment? We are seeking a dynamic Personal Assistant to provide dedicated administrative and operational support to the leadership team within Transactional Banking South Africa.

This role requires an individual who can manage complex schedules, coordinate stakeholder engagements, support strategic initiatives, and ensure the smooth running of day-to-day business activities. The successful candidate will demonstrate exceptional attention to detail, strong communication skills, and the ability to effectively manage multiple priorities while maintaining professionalism and confidentiality.

Job Description

Key Responsibilities

• Manage and prioritise executive calendars, inboxes, meetings, and action items.
• Coordinate leadership meetings, business reviews, workshops, and stakeholder engagements.
• Arrange and manage travel logistics, including flights, accommodation, itineraries, and expense claims.
• Prepare and distribute meeting agendas, presentations, reports, minutes, and other business documentation.
• Track action items, follow-ups, and deliverables to ensure timely execution.
• Support governance activities by coordinating reporting requirements, submissions, and key business updates.
• Manage departmental communications and assist with stakeholder coordination across internal and external parties.
• Organise team events, offsites, conferences, and client engagements.
• Maintain accurate filing systems, records, and documentation in line with governance requirements.
• Provide general administrative support to the leadership team and assist with franchise-wide initiatives as required.

Requirements

Qualifications

• Diploma or Degree in Business Administration, Office Management, Commerce, or a related field will be advantageous.

Experience

• 3–5 years' experience as a Personal Assistant, Executive Assistant, or similar support role.
• Experience supporting senior executives within a corporate or financial services environment is advantageous.
• Proven experience coordinating meetings, travel, events, and stakeholder engagements.
• Experience preparing executive presentations, reports, and professional business correspondence.

Skills & Competencies

• Exceptional organisation and time management skills.
• Strong attention to detail and ability to manage multiple priorities simultaneously.
• Excellent written and verbal communication skills.
• Advanced Microsoft Office skills, particularly Outlook, Word, PowerPoint, and Excel.
• Strong stakeholder management and relationship-building capabilities.
• Ability to handle confidential and sensitive information with discretion.
• Proactive, adaptable, and solutions-oriented approach.
• Strong planning, coordination, and follow-through skills.
• Ability to work independently while remaining highly collaborative.

Education

Higher Diplomas: Office Administration (Required)

About Us

At Absa, our story is not a single narrative. It’s thousands of individual journeys unfolding across Africa and beyond.

From colleagues serving customers in local communities to teams shaping financial solutions across borders, Absa is built on people who bring their lived experiences, ambitions and perspectives into the workplace every day. Whether you’re starting your career, a seasoned leader or somewhere in between, your contribution is seen, valued and connected to something bigger.

Our presence across Africa – which spans personal and business banking, corporate and investment banking, wealth and investment management, and insurance – exists because of the people who show up in their roles with purpose. Across Botswana, Ghana, Kenya, Mauritius, Mozambique, Seychelles, South Africa, Tanzania, Uganda and Zambia, our colleagues are shaping what Absa becomes in each market.

Beyond the continent, teams in global offices and a technology hub support and extend the stories that prove that African talent can lead, influence and innovate on the global stage.

At Absa, your story matters because progress is driven by human experience, not hierarchy. When people are enabled to bring their whole selves to work, they don’t just build careers. They help shape the future of Africa’s financial services landscape.