Personal Assistant

Company Description

Enchant Agency is a specialist email marketing and CRM agency based in London, UK, supporting ambitious brands in optimizing their email performance. The team combines strategy, analytics, creative services to deliver effective, data-driven campaigns. Enchant focuses on helping clients improve customer relationships, engagement, and retention through targeted email and CRM initiatives.

Role Description

This is a full-time role, mostly remote, however it is important that you are able to travel to London once a week (approximately) or even better still, Hertfordshire. The Personal Assistant will support senior leaders with day-to-day administrative and organisational tasks, including managing calendars, scheduling meetings, and coordinating virtual calls and events. Responsibilities include handling correspondence, preparing documents and presentations, maintaining digital filing systems, and tracking ongoing tasks and deadlines. The role also involves liaising with internal team members and external partners, arranging travel and logistics when required, and ensuring that executives are briefed and prepared for key meetings. The successful candidate will contribute to a smooth and efficient workflow, enabling leadership to focus on strategic and client-facing work.

Qualifications

• Strong Personal Assistance and Executive Administrative Assistance skills, with experience supporting senior leaders or managers.
• Excellent Communication skills, including clear written and verbal communication and professional email etiquette.
• Proficient Diary Management capabilities, including scheduling, prioritising, and coordinating meetings across time zones.
• Solid Clerical Skills such as document preparation, data entry, digital filing, and basic reporting.
• High level of organisation, attention to detail, and the ability to manage multiple tasks and deadlines.
• Comfort using productivity and collaboration tools (e.g., Google Workspace or Microsoft 365, project management and video conferencing tools).
• Ability to work independently in a remote environment, exercising discretion and maintaining confidentiality.
• Prior experience in an agency, tech, or marketing environment is beneficial; relevant certification or training in administration or business support is a plus.

How to apply

Send an email to Natalie@enchantagency.com with your CV, Linkedin profile link and tell us why you think you're a great fit.