Personal Lines Policy Processor I

Apply Job Type Full-time Description Aspire General Insurance Company and its affiliated general agent, Aspire General Insurance Services, are on a mission to deliver affordable specialty auto coverage to drivers without compromising outstanding service. Our company values can best be described with ABLE : to always do the right thing, be yourself, learn and evolve, and execute. Join our team where every individual takes pride in driving their role for shared success. SUMMARY: Under the direction of the Department Leadership team, the Personal Lines Policy Processor 1 will perform the essential duties and responsibilities of the position below. The primary responsibility of this role is to underwrite auto insurance policies within the non-standard market, ensuring adherence to state regulations and maintaining high-quality standards. ESSENTIAL DUTIES AND RESPONSIBILITIES: 1. Compares information between customer documents and policies to verify eligibility; 2. Composes business correspondence for supervisors, managers, and internal and external customers; 3. Corresponds with insureds or brokers to obtain information or inform them of recent policy activity; 4. Examines documents from policyholders or brokers such as original insurance applications, Motor Vehicle Reports (MVR) and other various underwriting documents and/or reports to determine if changes are needed to ensure underwriting accuracy; 5. Modi?es, updates, and processes existing policies to re?ect any change amount of coverage or type of insurance; 6. Noti?es appropriate parties of policy cancellations, requested documents, and other underwriting actions to maintain Aspire Underwriting and state insurance regulations and standards; 7. Processes policy cancellation requests within Aspire Underwriting and state insurance regulations and standards; 8. Processes, prepare, and submit business and/or government forms; 9. Maintains effective communication with leadership on progress of ongoing tasks and/ or projects; 10. Manages priorities and perform multiple tasks while maintaining productivity and quality goals; 11. Provides back up when requested to sign in to phone queues during escalated call volumes; 12. Complies with state and federal laws, Department of Insurance criteria, insurance carrier and Aspire General Insurance Services policies, procedures, and work rules; 13. Prompt and regular attendance; 14. Other duties as assigned. Requirements SKILL AND EDUCATIONAL REQUIREMENTS: 1. High school diploma or equivalent; additional education or training in insurance or related ?eld is a plus; 2. Previous experience in personal lines insurance, particularly in policy processing or underwriting, is preferred; 3. Strong knowledge of insurance terminology, concepts and coverage and ability to read, analyze and interpret industry periodicals, technical procedures, and governmental regulations; 4. Strong understanding of insurance principles, regulations, and underwriting guidelines; 5. Excellent attention to detail and accuracy in data entry and policy review; 6. Ability to work effectively in a fast-paced environment and meet deadlines; 7. Pro?ciency in computer applications, including Microsoft Office and insurance software preferred; 8. Ability to adapt to new software programs and changes in technology; 9. Demonstrate strong problem-solving skills, initiative, and be able to interpret a variety of instructions furnished in written, oral, diagram, or schedule form; 10. Excellent communication skills, both written and verbal; 11. Ability to work independently as well as part of a team; INTER-RELATIONSHIP COMPONENT: 1. Ability to Communicate with others in an effective and friendly manner, one that is conducive to being a conscientious team member, fostering a spirit of good will, indicative of a professional environment and atmosphere; 2. Ability to communicate orally and in writing with others to explain complex issues; 3. Ability to receive and interpret complex information; 4. Ability to represent the Company in a professional manner and contribute to the Corporate Image; 5. Ability to consistently provide excellent client service; WORKING CONDITIONS: 1. This is a non-exempt position which complies with alternative work schedule when applicable; 2. This position may require mandatory overtime as deemed appropriate by management; 3. Travel may be required; 4. Must have a distraction-free home office or designated workspace conducive to remote work, ensuring optimal focus and productivity while working from home. Benefits: Medical, Dental, Vision, HSA*, PTO, 401k, Company observed Holidays Individuals seeking employment at Aspire General Insurance Services LLC are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation in accordance with federal and state Equal Employment Opportunity/Affirmative Action record keeping, reporting, and other legal requirements. *Depending on plan selected Compensation may vary based on several factors, including candidate's individual skills, relevant work experience, location, etc. Salary Description $22.00 - 24.00 hourly