Pet Channel | Territory Manager - Hiroshima(Chugoku~Shikoku)

Job Title:

Pet Territory Manager

Grade:

G9-11

SAP Job Function:

Pet & EC Customer Development

Last Review:

5%

Nutrition knowledge

• Develop and maintain high standards of knowledge in small animal nutrition, Hill’s and competitors’ products through company training and self-study.

15%

Territory Management

• Achieve territory sales targets

• Plan and execute call value (coverage, frequency, productivity) for the territory, based on store classification and required activities.

• Report objectives and minutes calls of the day in C4C at the end of the day -end of the week the latest-

• Review store potential for the territory (every year)

• Promptly identify new stores and secure strong presence and endorsement for Hill’s brands

• Maintain accurate records in the Hill’s reporting system, e.g.

• all stores in the territory

• all professional and administrative activities

60%

Business Development

• Build strong engagement with local retailers and implement an efficient 7P action plan

• Develop deep knowledge of the customers’ business and organization; build a network with key decision makers / key influencers in the store. Maintain regular contacts with the store personnel and key influencers.

• Provide best in class professional support (detailing, in-store seminars, technical meetings, trainings, merchandising), reaching all key stakeholders in specified stores

• Identify opportunities in the assigned stores and develop technical and business propositions that meet the needs of both Hill’s and the customer, resulting in superior 7P’s execution in store to become the partner of choice.

• Implement commercial activities to ensure:

• Full distribution, excellent placement and visibility, active endorsement by the store staff of Hill’s products.

• Rapid acceptance, endorsement, support and distribution of new products

• Establishment of shelf space, visibility and adequate inventory within each store,

• Propose recruitment of new users plan of Hill’s brands

• Negotiate special secondary exhibition to maximize return of promotion campaigns (Gondola End, Pallet display, Shop in Shop)

• Develop and implement annual business plans to dedicate specific additional resources for specified stores, which realise both the needs of customers and Hill’s overall commercial objectives.

• Schedule regular (quarterly) business reviews with the decision maker in the store to assess the achievements versus the agreed goals and adjust plan accordingly

10%

Business & Financial management

• Monitor the achievement of territory objectives versus target and develop corrective actions where necessary

• Manage the assigned budget and ensure timely and accurate submission of document to head office

• Timely and accurate submission of T&E expenses

10%

• Represent Hill’s at meetings/conferences e.g. Trade shows, Pet training days, Local and National meetings, Client Meetings

• Keep abreast of trends in the speciality and of competitive activity and share this knowledge with the Head Office in the appropriate forums.

• Effective execution

• Relationship Building

• Consumer/Customer focused

• Planning/Priority Setting

• Influence / Negotiation

• Teamwork and Collaboration