Pharmacy Technology Analyst II

We are hiring a Pharmacy Technology Analyst II to support our Pharmacy team!

This role is a great fit for someone who brings experience at the intersection of pharmacy benefits and technology. You’ll independently support and analyze pharmacy technology and processes while partnering with business, technical, and vendor teams to drive enhancements from requirements through implementation. Your work will include requirements analysis, evaluating data and system impacts, developing and executing test scenarios, troubleshooting complex issues, supporting production needs, and identifying practical solutions.

To be successful, you’ll bring at least four years of healthcare experience, including experience working in scenarios that require an understanding of both pharmacy benefits and technology. Ideal candidates will have experience translating business needs into technical requirements, analyzing data and system impacts, developing and executing test scenarios, troubleshooting complex issues, and recommending solutions. Experience with a specific application or platform is not required. Backgrounds such as Pharmacy Analyst, Clinical Pharmacy Analyst, or BE Pharmacy roles may translate well to this opportunity.

You should also be comfortable working independently, managing competing priorities, making sound recommendations, and communicating effectively across business, technical, and vendor teams.

Please note:

• This position may require after-hours or weekend support for production releases and major outages.
• This is a remote, work-from-home position, but the final round of interviews will take place on-site in our Chattanooga, TN office.

Job Qualifications

Education

• Bachelor’s degree or equivalent work experience required. Equivalent work experience is defined as 4 years of professional work experience.

Experience

• Minimum 4 years Healthcare Industry experience required
• Minimum 3 years of experience with operational analysis, design and understanding of integrated, interdependent, and interfaced systems and their impacts on each other.

Skills/Certifications

• Ability to support technology implementation and system enhancements
• Skill in analyzing workflows and recommending improvements
• Strength in coordinating projects and stakeholder communication
• Capability to maintain documentation and compliance standards
• Commitment to learning and applying technical best practices

BBEX Grade 10 AEP

Number of Openings Available

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Applying for this job indicates your acknowledgement and understanding of the following statements:

BCBST will recruit, hire, train and promote individuals in all job classifications without regard to race, religion, color, age, sex, national origin, citizenship, pregnancy, veteran status, sexual orientation, physical or mental disability, gender identity, or any other characteristic protected by applicable law.

Further information regarding BCBST's EEO Policies/Notices may be found by reviewing the following page:

BCBST's EEO Policies/Notices

BlueCross BlueShield of Tennessee is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at BlueCross BlueShield of Tennessee via-email, the Internet or any other method without a valid, written Direct Placement Agreement in place for this position from BlueCross BlueShield of Tennessee HR/Talent Acquisition will not be considered. No fee will be paid in the event the applicant is hired by BlueCross BlueShield of Tennessee as a result of the referral or through other means.

About Us

As Tennessee's largest health benefit plan company, we've been helping Tennesseans find their own unique paths to good health since 1945. More than that, we're your neighbors and friends – fellow Tennesseans with deep roots of caring tradition, a focused approach to physical, financial and community good health for today, and a bright outlook for an even healthier tomorrow.

What We're Looking For

At BCBST, we empower our employees to thrive both independently and collaboratively, creating a collective impact on the lives of our members. We seek talented individuals who excel in a team environment, share responsibility, and embrace accountability.

We're also seeking candidates who are proficient in the Microsoft Office suite, including Microsoft Teams, organized, and capable of managing multiple assignments or projects simultaneously. Additional, strong interpersonal abilities along with strong oral and written communication skills are important across all roles at BCBST.

We foster a culture where innovation is encouraged. That includes using AI enabled tools responsibly to support everyday work — guided by proven workflows, templates, and policies. As roles become more advanced, we expect employees to leverage AI more broadly to transform how we serve members.

Remote First

BCBST is a remote-first organization with many employees working primarily from their homes. Each position within the company is classified as either fully remote, partially remote, or office based.

BCBST hires employees for remote positions from across the U.S. with the exception of the following states: California, Massachusetts, New Hampshire, New Jersey, and New York. Applicants living in these states may move to an approved state prior to starting a position with BCBST at their own expense. If the position requires the individual to reside in Chattanooga, TN, they may be eligible for relocation assistance.