PI- Assistant Case Manager

We are looking for a detail-oriented and proactive Assistant Personal Injury Case Manager to support our legal team in managing Washington State personal injury cases. This fully remote position is ideal for someone with prior experience working for a Washington State law firm who understands personal injury case workflows and is passionate about delivering exceptional client service.

The ideal candidate is bilingual in English and Spanish, highly organized, and capable of working efficiently in a fast-paced legal environment.

Key Responsibilities
Assist Case Managers and Attorneys with the day-to-day management of Washington State personal injury cases.
Communicate with clients in English and Spanish to provide updates and request information.
Request, track, and organize medical records, medical bills, police reports, and other case-related documents.
Open and maintain case files in the firm's case management system.
Prepare and send correspondence to clients, medical providers, insurance companies, and other parties.
Schedule appointments, follow up on outstanding records, and monitor case progress.
Maintain accurate case notes and ensure all documentation is properly filed.
Assist with preparing demand packages and settlement documentation.
Coordinate with medical providers regarding treatment records and billing.
Perform administrative and legal support tasks as assigned by attorneys and senior case managers.
Required Qualifications
At least 1–2 years of experience working in a personal injury law firm.
Experience supporting Washington State personal injury cases is required.
Previous experience working for a Washington State law firm is strongly preferred.
Fluent in English and Spanish (spoken and written).
Excellent organizational and time management skills.
Strong attention to detail and accuracy.
Professional communication and client service skills.
Ability to multitask and work independently in a remote environment.
Proficiency with Microsoft Office and Google Workspace.
Preferred Qualifications
Experience with Filevine, Clio, Litify, Needles, SmartAdvocate, or similar legal case management software.
Experience requesting and organizing medical records and billing documentation.
Familiarity with personal injury claims, insurance correspondence, and case documentation.
Experience working remotely for a U.S.-based law firm.
Technical Requirements
Reliable high-speed internet connection.
Dedicated home office with a quiet, professional workspace.
Computer with webcam and headset.
Ability to work during U.S. Pacific Time business hours.
What We Offer
Fully remote position.
Competitive compensation based on experience.
Opportunity to work with an established Washington State personal injury law firm.
Collaborative and supportive team environment.
Professional development and career growth opportunities.

Skills

1–2 years of personal injury law firm experience in Washington State with fluent English and Spanish (spoken and written), excellent organizational skills, and proficiency with Microsoft Office and Google Workspace.

Experience with legal case management software (Filevine, Clio, Litify, Needles, SmartAdvocate), medical records organization, insurance correspondence, and remote work for U.S. law firms.

Microsoft Office, Google Workspace, and the firm's case management system (specific platform to be confirmed).