Placement Officer (BR9) - Adult Services

Placement Officer (BR9) – Adult Services

Temporary Contract – 26 Weeks – Possibility of Extension

Job Details

Client: Bromley Council
Department: Adult Services / People
Grade: BR9
Reference: OR121159
Contract: Temporary Contract – 26 Weeks – Possibility of Extension
Start: 16 November 2026
End: 16 May 2027
Hours: 36 per week
Vacancies: 1
PAYE Rate: £19.85 per hour

Working Pattern and Location

Hybrid working. Minimum two office days per week, with more office attendance initially for training. Depending on service requirements, work may also be based at the Princess Royal University Hospital (PRUH) or an Orpington office.
Main location: Churchill Court, 2 Westmoreland Road, Bromley, Kent BR1 1AS.

Job Overview

Bromley Council is seeking a Placement Officer to support Adult Services by managing referrals from hospitals and community services and sourcing suitable domiciliary care agencies for Bromley residents. You will work in a busy, fast-paced team, processing referrals accurately, maintaining clear records and liaising with relevant services and care providers.

Important – Please Read Carefully

This role requires strong IT skills, accuracy, teamwork and the ability to manage referrals promptly in a fast-paced environment. The officer must attend at least two days weekly in the office, with additional attendance during initial training and possible work at PRUH or Orpington. Relevant adult social care brokerage, care coordination or placement experience is highly beneficial.

Key Responsibilities

• Receive and manage adult social care referrals from hospitals and community teams.
• Identify and contact domiciliary care providers for Bromley residents requiring home care.
• Support the sourcing and coordination of suitable care provision in response to referrals.
• Communicate clearly with referrers, providers and internal colleagues.
• Maintain accurate electronic records and update referral progress.
• Manage competing priorities and follow up outstanding placement enquiries.
• Work collaboratively within a busy Adult Services placement team.
• Handle residents' information carefully and maintain confidentiality.
• Attend office-based training and relevant service locations when required.

Essential Experience and Skills

• High level of IT competence and confidence working with electronic records.
• Excellent attention to detail and accuracy.
• Ability to process referrals and handle multiple tasks in a fast-paced environment.
• Strong organisation, communication and teamwork skills.
• Ability to work with a range of stakeholders and manage confidential information.
• Availability to attend the Bromley office at least twice weekly, with greater attendance during training.

Desirable Experience

• Adult social care brokerage or placement coordination.
• Domiciliary care sourcing and communicating with home care agencies.
• Hospital discharge or community referral pathways.
• Local authority Adult Services or health and social care administration.
• Care coordinator or provider liaison experience.

Additional Information

Supplier submission deadline: 6 November 2026
Target interview: 10 November 2026, online (link shared with candidate).
Maximum CVs per agency: 4.
Required at submission: Right to work in the UK and CV.
Required on offer acceptance: Last two employment references, Confidentiality Agreement, Contract / Key Information Document, Criminal Convictions Declaration and Declaration of Interest.
Job reference: OR121159.

Disclaimer

On applying for this vacancy, you agree that your personal details will be passed onto our client for their consideration of your suitability for the role.

I acknowledge that it is my responsibility to notify Fix Space Recruitment Limited of any hirer who I do not want my details to be passed onto.

Strict Screening Questions

1. Have you previously managed referrals from hospitals, community services or adult social care teams?
2. Have you sourced domiciliary care providers or arranged home care packages?
3. Have you worked in adult social care brokerage, placement coordination or care coordination?
4. Are you confident using electronic case-management systems and keeping accurate records?
5. Can you manage multiple urgent referrals in a fast-paced team?
6. Can you attend the Bromley office at least two days per week, and more frequently during initial training?
7. Can you attend PRUH or an Orpington office if required?
8. Can you start on 16 November 2026, work 36 hours weekly and demonstrate the right to work in the UK?

Skills

Adult Social Care, Placement Coordination, Care Brokerage, Domiciliary Care, Referral Management, Hospital Discharge, Care Coordination, Provider Liaison, Administration, Microsoft Office, Data Accuracy