Platform Engineer

Platform Engineer At Phrase, we help open the door to global business by providing the world's leading Language Intelligence Platform. The Phrase Platform combines AI, agentic orchestration, and a headless, API-first architecture in one composable system. Beyond translation, it orchestrates and adapts content to culture, audience, channel, brand voice, and intended outcome in any language, for every audience. It applies the context that makes content perform in every market: quality standards, glossaries, prior translations, and cultural nuance. Every team, in every region, can ship content that is on-brand, on-point, and ready for any audience. Phrase gives enterprises the intelligence to automate workflows, the freedom to connect their own tools and engines, and the control to govern global content at scale. With a global team based in our offices, and remote colleagues across Europe, the UK, the US, and the APAC region, Phrase offers an international environment built on collaboration, innovation, and shared purpose. Platform Engineering at Phrase builds the paved road every other engineering team drives on — running the cloud foundations of an AI-first product company, and increasingly building the internal platforms that make AI part of how the whole company works, not just what it sells. Reporting to the Platform Director, this role works alongside a team of senior and mid-level engineers without direct reports of their own, leading through architecture, code, and example rather than people management. You'll take ambiguous, cross-cutting problems and turn them into platform capabilities, owning them end to end from the first design conversation with development teams through delivery and running them in production. The team is shifting left from operating shared systems on others' behalf to building the tooling and self-service capabilities that let teams own their own services — and you'll be a driving force in that transition, not a caretaker of the leftovers. What you'll be responsible for Own technical delivery of the Internal AI Delivery Platform, enabling Phrase teams to ship AI applications and agents safely to production with built-in guardrails Define what "AI-proficient platform engineering" looks like in practice, using AI for tasks ranging from IaC generation to incident analysis Transition security into automated guardrails, including vulnerability gates in CI/CD and continuous compliance for SOC 2 and ISO 27001 Build deployment tooling and self-service infrastructure that makes the right way the easy way for development teams Treat cloud cost as an engineering problem, ensuring platform capability scales without scaling spend Design and build platform capabilities on our AWS and Kubernetes foundation, with everything as code and everything in Git Set architectural direction, review designs, and mentor engineers as a technical anchor for the team Partner with development teams from architecture through delivery so the platform evolves ahead of their needs Own what you build in production, including participating in the team's 24x7 on-call rotation Continuously raise the level of automation across CI/CD, compliance, and operations What you need A track record designing and delivering platforms or internal products that other teams depend on Deep experience running workloads in Kubernetes and public cloud (AWS) Solid Linux and networking fundamentals Fluency in at least one programming or scripting language Fluency using AI tools for daily engineering work, with experience running AI workloads in production A strong sense of ownership — you take responsibility for outcomes and proactively step into gaps A collaborative approach that prioritizes team success over individual heroism, with clear stakeholder communication Comfort leading through architecture, code, and influence rather than formal people management Experience treating security as an engineering capability, e.g. CI/CD vulnerability gates or SOC 2 / ISO 27001 compliance (desirable) Our current tech stack in this role AWS Kubernetes Infrastructure as Code (IaC) CI/CD tooling Linux Git What you'll get Work experience in a successful and growing global SaaS company Be part of an international team in Europe, APAC, and the Americas Expert colleagues in their field who are determined to build the best localization platform on the market, creating a world where language never limits opportunity An agile work environment, where it is encouraged to take smart risks Take part in a culture full of trust, support and loyalty, where respectful and open feedback is valued, and diversity is fully embraced A positive, open-minded, and innovative atmosphere Support in your professional development and personal career goals What's on top 4 Company holidays additional to your regular holidays (1 day per quarter where the entire company is off to celebrate our achievements). In addition, the company also provides employees with a Christmas break to allow you to spend time with family and friends without use of your vacation allocation. Your birthday is off because it is important to celebrate you as well. 2 Giveback days where you can support the local community, volunteer, and/or participate in charity events and activities. Professional onboarding and access to state of the art tooling including access to frontier AI/LLM models. Additional local benefits depending on the entity you're hired at, just ask your Talent Acquisition Partner Phrase is committed to ensuring equal pay for equal work and work of equal value between women and men. Our aim is that our workforce will be truly representative of all sections of society and that each worker feels respected and able to give their best. The job requirements and salary range for this job have been established through a gender-neutral job evaluation and classification process. This process objectively assesses the skills, responsibility, effort and working conditions required for each job. This systematic approach ensures fair pay regardless of who performs the work. We welcome applications from all qualified candidates regardless of their sex, race or ethnicity, disability, religion/belief, sexual orientation, gender identity or age. We value and welcome different perspectives, experiences and backgrounds as we believe that these differences make our team even stronger on our mission of opening the door to global business by giving everybody access to the content they need in the language they speak.