Platform Engineer (Azure)

Azure Platform Engineer | D365 | eCommerce | Observability | Hybrid London 2/3 days per week | £60,000-£65,000 + benefits

Method Resourcing are proud to be partnered with one of the UK's most recognised premium fashion and lifestyle retailers as they continue investing in the platforms that power their global customer experience.

Serving millions of customers worldwide, this business sits at the intersection of retail, technology, and culture. They're now looking for a Platform Engineer to take ownership of the reliability, resilience, and day-to-day operational performance of a critical eCommerce ecosystem.

The role: This is a platform ownership role focused on ensuring a high-traffic retail environment remains reliable, secure, and scalable throughout the year, particularly during major trading events.

You'll sit between Engineering, Operations, Digital, and third-party technology partners, taking responsibility for platform stability, incident management, observability, and operational governance. The environment centres around Shopify Plus, D365, and a wider integration landscape connecting key business systems.

You'll focus on making sure platforms are operating effectively, releases are controlled, incidents are resolved quickly, and the business can trade with confidence.

What you'll be working on:

• Owning the operational performance of a large-scale Shopify Plus ecosystem
• Managing release governance, change controls, and deployment readiness
• Improving observability, monitoring, alerting, and platform reliability
• Leading incident management, root cause analysis, and stability improvements
• Supporting critical integrations across Shopify, ERP, and third-party platforms
• Defining service metrics, operational standards, and platform health reporting
• Driving improvements around resilience, recovery, and peak trading readiness
• Managing vendor relationships and escalations where required
• Overseeing security, access governance, and operational controls
• Creating and maintaining operational runbooks, documentation, and support processes

Skills & experience we're looking for:

• Platform, SRE, Infrastructure, or Operations experience within high-traffic digital environments
• Strong experience supporting eCommerce platforms
• Proven incident management and operational leadership experience
• Experience working with monitoring and observability tooling such as Datadog, New Relic, Grafana, Sentry, or similar
• Strong understanding of CI/CD processes, release governance, and deployment controls
• Experience supporting complex platform integrations and business-critical services
• Strong stakeholder management skills, particularly during major incidents or trading events
• Experience driving service reliability, operational maturity, and process improvement

Benefits include:

• 30 days holiday including bank holidays
• Birthday off
• Flexible working arrangements
• Healthcare cashback plan
• Pension scheme
• Employee Assistance Programme
• Generous staff discount
• Holiday trading scheme
• Professional development opportunities
• Additional lifestyle and wellbeing benefits

Working pattern: This role is hybrid working 2/3 days per week into London.

Please apply, and if you'd like to find out more, get in touch with Tom Morris via thomas.morris@methodresourcing.co.uk.

Azure Platform Engineer | D365 | eCommerce | Observability | Hybrid London 2/3 days per week | £60,000-£65,000 + benefits