Pre-Sales Engineer Latin America

Ajax Systems is an international tech company and the largest manufacturer of security systems in Europe, with over 4.5 million end users and 330K PRO users in more than 180 countries worldwide. The company offers end-to-end solutions for protecting homes and businesses оf any scale. To date, Ajax product portfolio includes 280 devices for intrusion protection, video surveillance, fire and life safety, and comfort and automation. The company employs 5, 000 specialists. We develop local teams because we understand local experts best comprehend market specifics. The company has sales representatives worldwide, including Italy, Spain, Germany, France, the United Kingdom, the USA, Australia, South Africa and other regions. The Global Business Development team is like-minded people who share the ambitious goals of Ajax Systems. The best software combined with powerful hardware has forever changed the perception of security systems for users and industry professionals. Being recognized at the biggest specialized exhibitions such as IFSEC, Expoprotection and Intersec, as well as winning prestigious awards from industry-leading media like PSI magazine and GIT SECURITY, today Ajax is one of the most awarded security systems in Europe. Ajax Systems production includes four factories, two of which are located in Ukraine, one in Turkey and one in Vietnam. At the same time, the company's certification according to the ISO 14001 standard ensures a minimal impact of production on the environment. The selection of components for Ajax device manufacturing is determined by the presence of manufacturer declarations confirming compliance with RoHS requirements. The company emerged against the backdrop of revolution and war. That's why resilience is the cornerstone of the brand's DNA, and the fight against evil by creating the best security and automation devices is Ajax's unwavering mission. Ajax Systems is a Ukrainian success story, a place of incredible strength and energy. Responsibilities: Provide technical guidance to company partners throughout all stages of cooperation Design, validate, and implement technical solutions aligned with customer needs and defined business objectives Work closely with Sales, R&D, Support, QA, BA, and Product Management teams to resolve technical challenges and align on solutions Prepare and deliver technical presentations, product demonstrations, seminars, webinars, and training sessions for partners and internal teams Build and maintain long-term relationships with key partners, acting as a trusted technical advisor Actively participate in beta testing of new products and services, providing expert feedback to refine and improve solutions Support new product launches by ensuring technical readiness, partner enablement, and internal knowledge alignment Conduct market research and competitive analysis to support solution positioning and product feedback Represent Ajax Systems at industry conferences, exhibitions, and professional events Key requirements: Technical background with professional experience in alarm systems, video surveillance, access control, security, IT, telecommunications, or related industries Working knowledge of engineering fundamentals and electronics, including electronic components and circuit diagrams Languages: Fluent in English and Spanish Excellent verbal and written communication skills, with the ability to explain complex technical concepts clearly Proven experience delivering presentations, webinars, and technical trainings to both technical and non-technical audiences Ability to quickly learn and adopt new technical information, products, and technologies Strong analytical skills, with the ability to assess customer requirements and propose optimal technical solutions Ability to negotiate and confidently justify technical decisions to customers and internal stakeholders Strong multitasking and prioritisation skills in a fast-paced environment Flexible and willing to travel for business trips, industry events, conferences, and trade shows We offer: The opportunity to work with one of the most recognized and innovative security manufacturers in the industry. Challenging and impactful work, offering continuous learning, career growth, and the chance to make a real difference. A fast-paced, dynamic environment that fosters creativity, critical thinking, and innovation. Competitive compensation package. Full coverage of business-related expenses.