Pre-Sales Executuve ( US)

About Us AM2PM Support is a CSaaS and BPO company offering services in India and the United States. Founded by CA Mayank Jain and Ankit Kapoor, AM2PM brings more than a decade of team experience in handling customer service and support across multiple industries. Operated by a team of 25+ experts, the range of BPO solutions offered by AM2PM Support include Call Center Outsourcing, Live Chat Outsourcing, Data Entry Outsourcing, and Ticket Management Outsourcing Services to ensure 24/7 customer service and support. Job Description This is a remote position. Company: AM2PM Support Pvt. Ltd. Job Title: Pre-Sales Executive – US Outbound Process Work Mode: Work From Home (WFH) Industry: Application Service Provider (ASP) Salary: Up to ₹25,000 per month Shift Timing: 06:00 PM – 03:00 AM (Night Shift) Working Days: 26 Days per Month Job Overview AM2PM Support Pvt. Ltd. is looking for a motivated Pre-Sales Executive to join our US Outbound Process. The candidate will be responsible for reaching out to potential customers in the US market, generating interest in our services, qualifying leads, and scheduling appointments for the sales team. Key Responsibilities ● Make outbound calls to prospective customers in the US market. ● Introduce and explain company services effectively. ● Identify customer requirements and qualify leads. ● Schedule appointments, demos, or callbacks for the sales team. ● Follow up with prospects to maintain engagement and drive conversions. ● Handle customer objections professionally and maintain a positive customer experience. ● Update CRM and maintain accurate records of interactions and lead status. ● Meet daily, weekly, and monthly performance targets. Eligibility Criteria ● Minimum 6 months of experience in Outbound Sales, Pre-Sales, Lead Generation, Telecalling, or International Calling. ● Excellent verbal communication skills with a neutral accent. ● Comfortable interacting with US-based customers. ● Ability to work independently in a WFH environment. ● Basic computer proficiency and familiarity with CRM tools. ● Stable internet connection and personal laptop/desktop. Preferred Skills ● Experience in US Voice Process or International Sales. ● Strong persuasion, objection-handling, and follow-up skills. ● Target-driven and self-motivated approach. What We Offer ● Work From Home opportunity. ● Salary up to ₹25,000 per month. ● Performance-based incentives. ● Career growth opportunities. ● Supportive and professional work environment. Interested candidates can share their updated resume to apply. Requirements Key Responsibilities ● Make outbound calls to prospective customers in the US market. ● Introduce and explain company services effectively. ● Identify customer requirements and qualify leads. ● Schedule appointments, demos, or callbacks for the sales team. ● Follow up with prospects to maintain engagement and drive conversions. ● Handle customer objections professionally and maintain a positive customer experience. ● Update CRM and maintain accurate records of interactions and lead status. ● Meet daily, weekly, and monthly performance targets.