Pre-Sales Solutions Consultant

Who We Are

Provenir is the unified Decision Intelligence Platform that gives enterprises full control over end- to-end customer decisioning — to manage risk, drive growth, and transform business outcomes. By consolidating data, AI models, intelligence, agents and governance into a single decisioning environment, Provenir empowers business teams to configure and evolve strategy directly, while maintaining enterprise-grade reliability and regulatory compliance. Trusted by 120+ institutions in 60+ countries, Provenir processes over 4 billion decisions annually — turning architectural coherence into sustained risk performance and measurable value. Ready to solve meaningful challenges, work with enterprise customers, and help shape the future of AI-powered decisioning? Join us.

What You’ll Do

Provenir is seeking a Senior PreSales Solution Consultant who is a business thought leader and who will partner with the company’s customer-facing teams to sell Provenir’s risk-decisioning platform. The role of this consultant is to understand the customer’s business challenges and use expert knowledge of the Provenir solutions from a business and technical perspective to deliver a compelling proposition with strong emphasis on the value that can be delivered.

The ideal candidate will combine strong credit risk and/or fraud decisioning domain knowledge with value storytelling and hands-on capability to configure and deliver demonstrations. In this role, you will establish yourself as a ‘go-to’ expert both internally and externally. This role reports to the APAC Presales Director, and plays a critical role in influencing new revenue growth by shaping solution strategies, enhancing win rates, and accelerating sales cycles. This role will partner closely with Sales, Product, Marketing, Professional Services, and Data Science teams.

What's Required External Focus

• Conduct customer discovery to elicit needs, issues, and pain points

• Create compelling storytelling demonstrations and presentations of the Provenir offering to address customer challenges and articulate business value

• Develop and maintain demonstration environments tailored to client use cases, including hands-on configuration of Provenir’s platform

• Conduct design and architecture workshops with prospective clients to collaboratively define solution blueprints that meet business and technical objectives

• Contribute to customer RFPs, workshops, and technical validation throughout the sales cycle; coordinate appropriate subject matter experts company-wide

• Serve as a subject matter expert in Credit Risk and Fraud Decisioning, advising customers on relevant market trends and best practices

• Deliver and support webinars, conferences, and speaking engagements on behalf of Provenir, representing thought leadership

Internal Focus

• Partner closely with Sales to shape solution strategy, address objections, and progress opportunities

• Collaborate with Professional Services and Data Science to ensure proposed solutions are feasible and aligned with implementation and analytics strategies

• Document customer needs and proposed solutions to ensure a smooth transition to Professional Services

• Work with Product Managers to feed customer and market insights into product roadmaps

• Share reusable demos, content, and learnings across the global Presales team

Minimum Requirements

• Minimum of 5 years of experience in financial services, ideally in banking, lending, fintech, consulting, or a software vendor environment

• At least 3 years of experience in decisioning, with strong domain knowledge in Credit Risk and/or Fraud and experience working with banks or lenders on relevant transformation projects

• Proven ability to collaborate, build trust, and maintain strong relationships with internal and external stakeholders across business, risk, analytics, and technology; able to work independently and perform effectively under pressure

• Strong documentation and communication skills with a sharp attention to detail, including writing, editing, and proofreading

• Comfortable being hands-on with technology, including low-code configuration and demonstration delivery

• Bachelor’s degree in Business, Computer Science, or a related discipline

Preferred Qualifications

• Experience with enterprise decisioning technologies, analytics, AI/ML, and a basic understanding of model build, programming, and integration patterns

• Prior software Presales experience preferred but not essential; strong candidates from banking, fintech, or consulting backgrounds are also welcome

Travel Requirements:

This is a remote role based in Australia. Some travel is required for client meetings, conferences, and internal business needs. The role may also require occasional international travel for regional team meetings, global sales kickoffs, or other company events. All business travel expenses will be covered in accordance with the Company’s travel policy.

What You’ll Love about Us

Our employees are empowered to be curious, forward-thinking leaders. We ask them to explore the uncharted and invent the unimagined. That’s what makes Provenir unique.

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Our employees are our top priority; we offer comprehensive health and wellness plans. You will enjoy paid time off and company holidays, flexible and remote-friendly opportunities, and maternity/paternity leave.

At Provenir, we recognize that diversity and inclusion make our teams stronger. We are committed to equal employment opportunity and welcome everyone regardless of race, colour, ancestry, religion, national origin, age, sex, gender identity, sexual orientation, disability, marital status, domestic partner status, citizenship, or veteran status or medical condition. We encourage people from all backgrounds to apply.

Our employees are our top priority; we offer comprehensive health and wellness plans. You will enjoy paid time off and company holidays, flexible and remote-friendly opportunities, and maternity/paternity leave.

At Provenir, we recognize that diversity and inclusion make our teams stronger. We are committed to equal employment opportunity and welcome everyone regardless of race, colour, ancestry, religion, national origin, age, sex, gender identity, sexual orientation, disability, marital status, domestic partner status, citizenship, or veteran status or medical condition. We encourage people from all backgrounds to apply.