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Prelitigation Case Managers
Click-HireCompany Description Click-Hire is a Philippines-based company providing remote general administrative and specialized support services to clients worldwide. The organization helps businesses streamline day-to-day operations so they can focus on core activities and growth. Click-Hire offers tailored, industry-specific solutions delivered by experienced Virtual Assistants with diverse professional backgrounds. Services range from general administration and executive assistance to online marketing, social media consulting, eCommerce support, bookkeeping, recruitment, appointment setting, and project-based roles.
Role Description The Prelitigation Case Manager role is a full-time, remote position responsible for supporting legal teams in managing cases before they move to formal litigation. Day-to-day tasks include gathering and organizing case-related documentation, maintaining accurate case files, and tracking deadlines and key milestones. The role also involves communicating with clients, insurance companies, medical providers, and other stakeholders to obtain records, clarify information, and provide status updates. Prelitigation Case Managers prepare demand packages and summaries, input and update data in case management systems, and coordinate with attorneys and paralegals to ensure that cases progress efficiently. The position requires consistent adherence to confidentiality, attention to detail, and proactive follow-up on pending items and tasks.
Qualifications
Role Description The Prelitigation Case Manager role is a full-time, remote position responsible for supporting legal teams in managing cases before they move to formal litigation. Day-to-day tasks include gathering and organizing case-related documentation, maintaining accurate case files, and tracking deadlines and key milestones. The role also involves communicating with clients, insurance companies, medical providers, and other stakeholders to obtain records, clarify information, and provide status updates. Prelitigation Case Managers prepare demand packages and summaries, input and update data in case management systems, and coordinate with attorneys and paralegals to ensure that cases progress efficiently. The position requires consistent adherence to confidentiality, attention to detail, and proactive follow-up on pending items and tasks.
Qualifications
- Strong case management and organizational skills, including document handling, file maintenance, and deadline tracking.
- Excellent communication and client service skills, with the ability to interact professionally with clients, providers, and insurers.
- Proficiency with office productivity tools and case management or CRM software, and strong data entry accuracy.
- Ability to interpret instructions and summarize information clearly, with strong attention to detail and problem-solving skills.
- Experience in legal support, insurance, or a related field is highly preferred; knowledge of prelitigation processes is a plus.
- Ability to work independently in a remote environment, manage multiple cases or tasks, and prioritize effectively.
- Commitment to confidentiality, ethical standards, and compliance with relevant regulations.
- Associate or bachelor’s degree in a related field (e.g., Legal Studies, Business, or similar) is an advantage but not required if equivalent experience is demonstrated.