Prin IT Business Analyst

Careers that change lives start here. Medtronic is a global leader in healthcare technology with a Mission to alleviate pain, restore health, and extend life. Our 95,000 employees work across more than 150 countries to put patients first — developing innovative medical technologies that improve the lives of 72+ million patients each year. Your unique talents will help shape the future of healthcare while building a career grounded in purpose, growth, and impact.

A Day in the Life

SAP BA Principal
Functional Expertise — Must Have
The candidate should have deep functional knowledge in SAP domain, and enough cross-functional understanding to see the end-to-end business process.
• Collaborate with cross-functional teams (business stakeholders, BRMs, vendors).
• Design and implement solutions aligned with Medtronic’s compliance and operational excellence standards.
• Act as strategic advisors, influencing decisions and driving process improvements.
• Mentor junior analysts and manage critical projects end-to-end.
• SAP ECC / S/4HANA experience
• Strong knowledge of relevant SAP modules:
o FI/CO would be a plus
o MM
o SD
o PP
o WM
o QM
o PM
• Integration between SAP modules
• Understanding of SAP master data
• SAP interfaces and integrations
• Understanding of SAP configuration vs. customization
• SAP reporting and analytics
• SAP security/GRC awareness
• Understanding of SAP releases, enhancements and upgrades
• Lead complex SAP initiatives (S/4HANA migrations, global rollouts, PP/QM, FICO, or Supply Chain modules).
Principal-level expectation: They should be able to walk into a business problem and quickly determine:
Business problem → process impact → SAP capability → integration impact → solution options → risks → effort → cost → implementation approach.

1. Business Analysis & Process Design

• Business acumen
o Ability to translate business needs into SAP solutions.
o Strong understanding of Medtronic’s regulated environment.
• Business requirements gathering
• Requirements elicitation
• Process mapping
• As-Is / To-Be analysis
• Gap analysis
• Business process optimization
• Root-cause analysis
• Functional specifications
• User stories / acceptance criteria
• Business case development
• Process documentation
• Data analysis
• KPI definition
• UAT planning and execution


2. SAP Demand & Project Leadership
The person should have experience managing the lifecycle of SAP demands:
Business Demand → Intake → Assessment → Prioritization → Business Case → Solution Design → Estimate → Approval → Delivery → Testing → Deployment → Hypercare understand:
• Demand management
• Project estimation
• Resource requirements
• Capacity planning
• Prioritization
• Project dependencies
• Risk management
• Budget awareness
• Timeline management
• Change management
• Production readiness
• Post-implementation review
Worked with tools such as Planisware, ServiceNow, SAP Solution Manager.
Handle COE process around demand, resource capacity, project compliance and cost allocation.

3. Solution Architecture Mindset
Architectural thinking.
• SAP integrations
• APIs
• Middleware
• Interfaces
• Data flows
• Legacy systems
• Cloud integrations
• Master data
• Reporting/data warehouses
• Security
• SAP extensions
• Custom development
• Integration impacts

4. Stakeholder & Communication Skills Interact with:
• Business leaders
• Process owners
• IT leadership
• SAP functional teams
• Developers
• Architects
• Data teams
• Security/GRC
• Project managers
• Vendors
• Global/local teams
Need to be able to communicate at three different levels.
Executive level
Business level
Technical level

5. Leadership Without Direct Authority
Lead people without being their manager.
• Leading cross-functional teams
• Facilitating workshops
• Driving decisions
• Resolving conflicts
• Mentoring analysts
• Coaching junior SAP resources
• Challenging assumptions
• Influencing senior stakeholders
• Managing vendors
• Establishing standards
• Driving continuous improvement



6. Data & Analytics Capability
Power BI, Snowflake, SAP source data and dashboard/data inconsistencies Should understand:
• SAP data structures
• Data extraction
• Data validation
• Data quality
• Master data
• Reporting requirements
• SAP → data warehouse → BI architecture
• Reconciliation
• Data lineage
• KPI definitions
• Power BI concepts
• SQL fundamentals
• Snowflake or similar cloud data platforms Systematically trace: SAP source → extraction → transformation → Snowflake → semantic model → Power BI → KPI




7. Transformation & Strategic Thinking
• SAP modernization
• ECC → S/4HANA transformation
• Digital transformation
• Process automation
• Integration strategy
• Cloud strategy
• AI opportunities
• SAP clean core concepts
• Standardization vs. customization
• Technical debt
• Business value
• Continuous improvement
o Problem-Solving & Critical Thinking
o Ability to anticipate risks, propose alternatives, and make data-driven decisions.
o Creative thinking for process optimization and compliance challenges.
• Adaptability & Change Management
o Comfort with ambiguity and evolving priorities.
o Leading change initiatives (e.g., S/4HANA migration, process harmonization).
o Promoting adoption of new tools and processes.

Responsibilities may include the following and other duties may be assigned.

• Engages with business leaders to understand how strategies and data-driven changes can improve efficiencies and add value.
• Work with data sets to define use cases to improve products, processes and/or services.
• Collaborates with Business Relationship Manager (BRM), business stakeholders and IT Product Owners / Managers to develop business requirements for product or system changes.
• Drives business agenda during solution delivery process.
• Functional Skills: Ability to analyze data and trends in order to develop recommendations to solve business problems.
• Additional Skills: Problem Solving, Detail Oriented, Cross-Functional Collaboration, Customer Service, Process Improvement, Communication.
• Technology: Understanding of systems, software and technological concepts, Familiarity with data analysis tools and data modeling methodologies.

Additional Desired Skills and Competencies for BA SAP Principal

• Business Value Orientation: Ability to connect SAP solutions to measurable business outcomes, define success metrics, and assess benefits realization following implementation.
• Systems Thinking and End-to-End Process Awareness: Ability to anticipate cross-functional impacts, identify dependencies across SAP modules and connected systems, and evaluate downstream operational consequences.
• Strategic Decision-Making: Ability to assess solution alternatives and make data-driven recommendations based on business value, cost, complexity, risk, scalability, and implementation effort.
• Risk Management and Compliance: Ability to identify operational, data, security, and compliance risks and ensure appropriate traceability across requirements, solution design, testing, approvals, and deployment.
• Executive Communication and Negotiation: Ability to translate complex business and technical issues into clear recommendations, facilitate alignment among stakeholders, and negotiate scope, priorities, resources, and timelines.
• SAP Service Management and Operational Excellence: Ability to analyze incident trends, recurring issues, root causes, and SLA performance to identify preventive actions, improve service quality, and reduce operational inefficiencies.
• Knowledge Management and Capability Development: Ability to establish reusable documentation, facilitate structured knowledge transfer, develop junior analysts, and reduce dependency on individual subject-matter experts.
• Innovation, Automation, and Responsible AI Adoption: Ability to identify and evaluate opportunities for automation, AI-enabled analysis, and process optimization while considering feasibility, reliability, compliance, and scalability.
• Global Collaboration and Cultural Awareness: Ability to work effectively across geographically distributed teams, align global standards with local business requirements, and facilitate collaboration across business and IT functions.

Adaptability and Ownership: Demonstrates accountability, sound judgment, resilience, and the ability to make progress in ambiguous situations while maintaining focus on business priorities and delivery commitments.

SPECIALIST CAREER STREAM: Typically an individual contributor with responsibility in a professional discipline or specialty. Delivers and/or manages projects assigned and works with other stakeholders to achieve desired results. May act as a mentor to colleagues or may direct the work of other lower level professionals. The majority of time is spent delivering and overseeing the projects – from design to implementation - while and adhering to policies, using specialized knowledge and skills normally acquired through advanced education.

DIFFERENTIATING FACTORS

Autonomy: Recognized expert, managing large projects or processes.
Exercises considerable latitude in determining deliverables of assignments, with limited oversight from manager.
Coaches, reviews and delegates work to lower level specialists.

Organizational Impact: Contributes to defining the direction for new products, processes, standards, or operational plans based on business strategy with a significant impact on work group results.
May manage large projects or processes that span outside of immediate job area.

Innovation and Complexity: Problems and issues faced are difficult, moderately complex and undefined, and require detailed information gathering, analysis and investigation.
Develops solutions to moderately complex problems, and/or makes moderate to significant improvements of processes, systems or products independently to enhance performance of job area.
Implements solutions to problems.

Communication and Influence: Represents organization as a primary contact for specific projects and initiatives; communicates with internal and external customers and vendors at various levels.
May negotiate with others to reach understanding or agreement, and influence decision-making.

Leadership and Talent Management: Typically provides guidance, coaching and training to other employees within job area.
Typically manages major / moderately complex projects, involving delegation of work and review of work products, at times acting as a team leader.

Required Knowledge and Experience: Requires mastery of a specialty area and full knowledge of industry practices, typically obtained through advanced education combined with experience.
May have broad knowledge of project management.
Requires 7+ years of experience with a Bachelor’s Degree or 5+ years of experience with an advanced degree or 12+ years of experience with a High School Diploma or equivalent.

Physical Job Requirements

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position. 

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Benefits & Compensation

Medtronic offers a competitive Salary and flexible Benefits Package
A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.

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This position is eligible for a short-term incentive called the Medtronic Incentive Plan (MIP).

Who We Are

We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.

Our Mission — to alleviate pain, restore health, and extend life — unites a global team of 95,000+ passionate people.

We are engineers at heart— putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.

What We Do

We change lives. Each team member, each day, helps to improve and redefine how the world treats the most pressing health conditions, from heart disease to diabetes. Our industry leadership comes from the passion and ingenuity of our people. That’s who we are. Working alongside one another, we use science, medicine, and a profound understanding of the human body to build extraordinary technologies that can transform lives.

We build extraordinary solutions as one team. With one Medtronic Mindset defining how we work. Speed and decisiveness run through our DNA. Diverse perspectives inspire our bold answers to any challenge that comes our way. And we deliver results the right way, breakthrough after patient breakthrough.

This life-changing career is yours to engineer. By bringing your ambitious ideas, unique perspective and contributions, you will…

• Build a better future, amplifying your impact on the causes that matter to you and the world

• Grow a career reflective of your passion and abilities

• Connect to a dynamic and inclusive culture that welcomes the challenge of life-long learning

How We Are Different

These commitments set our team apart from the rest:

Experiences that put people first. Respect for people is the hallmark of our humanity. It fuels our team to positively impact even a single life. And it means we put our people first at Medtronic as well, creating a culture of belonging and always pushing to get you the career-building resources you need.

Life-transforming technologies. No matter your role, you contribute to technologies that transform lives. What we build empowers patients to live life on their terms.

Better outcomes for our world. Here, it’s about more than the bottom line. Our Mission to improve human welfare drives us. We advance healthcare, society, and equity with every design, inside and outside our walls.

Insight-driven care. Fresh viewpoints. Cutting-edge AI, data, and automation. You're shaping the future of healthcare technology and defining the next generation of breakthroughs in care

It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities.

For sales reps and other patient facing field employees, going into a healthcare setting is considered an essential function of the job and we expect our employees to comply with all credentialing requirements at the hospitals or clinics they support.

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